An honest, proactive, result-oriented team leader equipped with excellent communication and interpersonal skills together with a positive attitude and an aptitude to learn and mentor alike. I posses 14 years of experience in Corporate Banking domain, working with high-profile client-facing projects across regions. Currently I am an AVP and Product Manager for Corporate Banking Collections, Cash Management, Receivables, Bill Collections and VA at Intellect Design Arena Ltd.,
Precise planning and estimation
Mentoring, delegating and getting work done
Reporting and maintaining excellent rapport with the clients
Modelling and generating metric reports for top management
Scored 9/10 on GlobalEnglish STEP+
Monitoring and Control through metrics
Establishing trust with a new client and managing the concerns raised
Managing client's expectation on product delivery by defining the scope and schedule
Being responsive and attentive to details of client requirement and suggesting the best market practices
Understanding the unstated requirements and translating it to stated, verified and documented requirements
Expert knowledge in Cash Management Services
Expert knowledge in the Corporate invoice reconciliation with payments received
Expert knowledge in Mandate management of UAE region
Expert knowledge in managing Bill Collections of South East Asia
Expert knowledge in Virtual Accounts management