An honest, proactive, result-oriented team leader equipped with excellent communication and interpersonal skills together with a positive attitude and an aptitude to learn and mentor alike. I posses 14 years of experience in Corporate Banking domain, working with high-profile client-facing projects across regions. Currently I am an AVP and Product Manager for Corporate Banking Collections, Cash Management, Receivables, Bill Collections and VA at Intellect Design Arena Ltd.,
Handle a high functioning team to deliver functional artifacts of products for Biller centric corporate management of collections and receivables
Responsible for people management including hiring, training, retention, motivation and overall refinement
Interaction with other product owners, business sponsors, global development leads, development managers, developers, end-users, business analysts and technical SMEs to track the project milestones and raise a flag duly
Scrum master and Jira administrator to create and track the agile development as well as manage content in Confluence as an administrator for better communication among the high performing team and clients
Product Walkthrough and demonstration of Cash Management, Bill Collections, Receivables and Virtual Accounts to clients of various Banks
Handled a smooth transition from Pre-sales >> Product walkthrough >> Product development >> Implementation for multiple South East Asian Banks with customized requirements and product enhancements
Successful implementation of cash management and mandate management for regions which addresses specific regulatory compliances such as India and Middle East markets, as well as for South East Asian market which requires customized proprietary product
Have achieved highest, quickest and most efficient client sign-off on product documents in the team, ensuring unambiguous requirements gathering.
Business Analyst for Collections and Receivables module of Corporate Banking to document the functional specifications of Mandate management and cash management systems
Well versed in ISO20022 PAIN and PACS formats for UAEDDS format of Central Mandate management for UAE
Precise planning and estimation
Mentoring, delegating and getting work done
Reporting and maintaining excellent rapport with the clients
Modelling and generating metric reports for top management
Scored 9/10 on GlobalEnglish STEP+
Monitoring and Control through metrics
Establishing trust with a new client and managing the concerns raised
Managing client's expectation on product delivery by defining the scope and schedule
Being responsive and attentive to details of client requirement and suggesting the best market practices
Understanding the unstated requirements and translating it to stated, verified and documented requirements
Expert knowledge in Cash Management Services
Expert knowledge in the Corporate invoice reconciliation with payments received
Expert knowledge in Mandate management of UAE region
Expert knowledge in managing Bill Collections of South East Asia
Expert knowledge in Virtual Accounts management