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Ramya Richard

Ramya Richard

Automation Architect | Enterprise Integration & Platform Engineering

United States
Employed Available
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Self-motivated and objective driven, with the philosophy that “change is the only constant”.

Enterprise Automation Architect and Software Engineer with 20+ years of experience in Java development, enterprise integrations, platform engineering, quality engineering, technical leadership, and AI-assisted development solutions.

Experience Details

  • 20+ years of experience in software engineering, Java development, enterprise integrations, automation architecture, quality engineering, technical leadership, and business analysis across Healthcare, Retail, Banking, Manufacturing, and E-Commerce domains.

  • Strong software engineering background with extensive experience developing enterprise applications, backend services, REST APIs, integration platforms, automation frameworks, and developer productivity solutions using Java and related technologies.

  • Experienced in designing and implementing enterprise integration solutions connecting business applications, APIs, CI/CD platforms, quality engineering systems, reporting solutions, and third-party services.

  • Hands-on experience with Java, Spring Framework, REST/SOAP services, SQL, Oracle, GitHub Actions, Jenkins, Docker, Maven, Git, and modern software delivery practices.

  • Proven expertise in architecting scalable automation and quality engineering platforms supporting functional, integration, end-to-end, API, and regression testing for large enterprise systems.

  • Extensive experience building centralized engineering solutions including CI/CD pipelines, shared frameworks, developer tools, reporting platforms, dashboards, traceability systems, and enterprise quality governance initiatives.

  • Experience implementing AI-assisted engineering solutions, developer productivity tools, MCP-based integrations, intelligent test generation, requirements analysis, and engineering workflow automation.

  • Strong background in Agile and Waterfall methodologies with experience leading technical initiatives, mentoring teams, conducting architecture reviews, facilitating Agile ceremonies, and driving engineering standards across multiple teams.

  • Experienced Technical Business Analyst and Partner Integration Engineer with proven ability to gather requirements, define acceptance criteria, translate business needs into technical solutions, and collaborate effectively with business stakeholders, development teams, and third-party partners.

  • Strong expertise in application lifecycle management including requirements analysis, architecture, development, testing, deployment, production support, maintenance, and continuous improvement.

  • Recognized for strong analytical, problem-solving, communication, and leadership skills, with a track record of delivering enterprise solutions that balance business objectives, customer needs, technical excellence, and operational efficiency.
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Experiences
  • Lead enterprise automation architecture and quality engineering initiatives across multiple healthcare product teams.

    • Designed and implemented centralized engineering platforms integrating Jira, Zephyr, GitHub, CI/CD pipelines, reporting systems, and automation frameworks to improve delivery visibility and quality governance.

    • Defined and promoted enterprise quality engineering standards, framework governance, CI/CD best practices, and AI-assisted development adoption across product teams.

    • Built enterprise dashboards and reporting solutions providing real-time quality metrics, automation coverage, test execution status, defect trends, traceability, and build health across multiple product teams.

    • Developed backend integrations using REST APIs to connect Jira, Zephyr, GitHub, reporting platforms, and internal systems, reducing manual processes and improving engineering efficiency.

    • Designed and implemented AI-assisted engineering solutions including MCP-based integrations, intelligent test generation, requirements analysis, test coverage analysis, and engineering productivity workflows.

    • Created reusable automation platform components, shared libraries, templates, and GitHub Actions used by multiple engineering teams to standardize quality engineering practices.

    • Built ChatOps and workflow automation solutions enabling developers to trigger test executions, retrieve quality metrics, and interact with engineering tools directly from development workflows.

    • Led modernization initiatives to migrate teams toward standardized CI/CD pipelines, centralized reporting, automated traceability, and scalable quality engineering practices.

    • Researched and evaluated AI-assisted development technologies including GitHub Copilot, Claude, MCP architectures, agent workflows, and intelligent automation solutions for enterprise adoption.

    Technologies: Java, Spring Framework, REST APIs, GitHub Actions, Docker, Jenkins, Maven, TestNG, Playwright, Selenium, Jira, Zephyr, MCP, GitHub APIs, AI-assisted Engineering Tools, Oracle, CI/CD, Enterprise Integration.
  • Manage multiple QA scrum teams to maintain quality
  • Implement Automation frameworks and new technologies to enhance testing and automation
  • Defect management and team management
  • Design, Architect the automation framework to support dynamic testing, test data dependencies, CI/CID pipelines
Company Description
AT&T Inc. is an American multinational telecommunications holding company that is Delaware-registered but headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company and the largest provider of mobile telephone services in the U.S.
Company website
https://www.att.jobs/
  • Develop Automation framework to test Integrations where data flows through multiple systems
  • Design configuration, functional test and end-to-end flow for systems involving high data management - OHI(Oracle Systems) / ORMB
  • Design, Architect and Create Automation Framework to support Web application with User Interface and Web Services at the Backend
  • Develop Integration tests: - test the components and services involved. - Create mocks for external components- Create Jenkins Pipeline
  • Develop Functional tests:- Test the complete end-to-end functionality including UI and Web Services
  • Help teams design the testing frameworks and provide solutions for data management, automation, technical issues etc
  • Working on POCs for Robotic Process Automation (RPA) and Artificial Intelligence
  • Process Automation ideas and Implementations for the Organization using RPA tools : UIPath, Leapwork, PowerAutomate etc
Company Description
Through Head + Heart, Together, we make good happen
Company website
https://www.healthpartners.com/hp/index.html
  • Create automation framework to test backend features
  • Design, script and write automation tests with scenarios to cover all the features in every sprint. Work in parallel with the dev to finish automation.
  • Use Docker to spin up all the required apps and build the project using gradle.
  • Build Integration tests, Acceptance tests and Functional tests.
  • Continuous Integration in Jenkins.
  • Support Business team to generate the data reports using automation.
  • Design, Architect and Build a complete Automation framework for cross platform application including Desktop, tablet and mobiles.
  • Technologies: Java, Selenium, Cucumber, Junit, TestNG, Appium, Java Soap, Spring Rest Template for Rest Services.
  • complete mobile and tablet automation using Java/Selenium and Appium
  • Ipad/Tab automation using Java/Selenium and Appium
  • Provide mechanism for parallel testing, cloud testing and Continuous integration
  • Cloud testing - Using Browser Stack
  • Continuous Integration - Jenkins
  • Parallel Testing - Selenium Grid
  • Performance/Load testing for Web Services using Jmeter
  • Performance testing of a Web Application using JMeter
Company Description
The professional photography choice for schools and families. Headquartered in Eden Prairie, Minn., the enterprise is organized around four primary business units operating in local communities across North America.
  • Developing automation Framework for testing User Interfaces
  • Build the framework to make use of Services (Soap) and Database at the back end. Should include the following global features:
    • Reporting mechanism
    • Loggers and Exception
    • Excel and CSV import/export
    • Search in any UI
    • Filters in any UI
    • Table/Grid sorting
    • Bar and Pie Charts
    • Ajax responses
    • User/accounts maintenance
  • Performance testing mechanism for monitoring the UI/page loading time
  • Continuous integration using Jenkins
  • Architecture for running UI tests in multiple VM wares using multiple operating systems and Browsers
  • Automate all the manual test cases with Selenium and Java
Detailed Description
  • Automation using Java and Selenium and integrating the framework with Cucumber and testng
  • Technologies: Java/J2EE, Liferay Portal, Oracle DB, Clearcase, Soap web services, XML
Company website
https://www.usbank.com/
  • Preparing business requirements documents and converting into stories, estimating points for stories, design for test documents.
  • Build an entire Automation framework project from scratch to test the system.
  • Automate/Code to handle Services and User Interface in parallel
  • Monitor the QA resources for the manual testing and defect management.
  • Analysis and estimate points for the story
  • Test case preparation
  • Automate the tests using Cucumber and Java with Selenium
  • Continuous integration with Jenkins / Sauce labs
  • Support for delivery, Performance tests and Regression
  • Defect Triaging, Coordination and Reporting
  • Created System Testing, UAT test cases as per the requirements.
  • Automating the Restful API services using Cucumber
  • Automating UI screens using Selenium Web driver and Java
  • Customer support for all Production issues
  • Presentations and demos for every Sprint
  • Worked also as a Business Analyst in collecting the requirements from the clients and passing the same to the required teams
Detailed Description
  • Technologies: Node JS, Angular, Mongo DB, GIT, Unix, Restful API services, Cucumber, Selenium, Jenkins, Unix, JSON
  • Automating Complex systems with multiple servers and HUB using Rabbit connections. Requires adequate knowledge in understanding the system and build an automation framework to test and design automation framework for multiple environments with n number of requests and making rest services and UI functions in parallel.
Company Description
Turn Results On: Drive revenue faster with more authority.
Company website
http://www.digineer.com/
  • Creating an automation project from scratch for multiple projects which involves testing SOAP and REST calls
  • Created independent clients for SOAP which can be re-used in multiple projects
  • Setting up Continuous Integration in Jenkins for all the projects
  • Develop centralized jar to be used across multiple projects like Database calls, log4j, XML/JSON parsers, read/write/copy data, XML/JSON validation, XML/XSD validation etc.
  • Co-ordination with multiple teams and grab information to build a centralized automation framework for REST and SOAP.
  • Technologies: Java, Junit, Cucumber, Selenium, XML, Jenkins, REST, SOAP
Company website
http://www.datarecognitioncorp.com/Pages/default.aspx
  • Responsible for gather technical and functional requirements from Clients / partners and convert them into stories as a Technical Business Analyst and conduct iteration planning, retrospectives etc
  • Develop the automation framework, convert the functional stories into automated test cases and develop stories as a JAVA Developer for every sprint
  • Continuous Integration using Jenkins
  • UAT and support for Customer queries
Company website
http://www.bestbuy.com/
  • Involved in preparing business requirements document and converting into stories.
  • Analyzing the complete requirements and differentiate technical, Support and QA stories.
  • Do a complete analysis for the technical stories, get additional information from partners on the stories and assign to the developer.
  • Complete FTA (Functional Test Automation) for all technical stories before the developer completes the cycle.
  • Managing the release/iteration cycle for every release.
  • Monitor the QA resources for the manual testing and defect management.
  • Managing of day to day defects in the Best Buy Ecommerce Site which involves: Defect Triaging, Defect Coordination, Defect Reporting and Running Daily Defect Scrum Meetings.
  • Creating the automated regression suite in Jenkins servers
  • Customer support for all Production issues
  • Presentations and demos with all the partners for understanding the application.
  • Complete technical and functional support for all the production releases with partners
  • Production deployment support for every release of the project
  • Continuous Integration using Jenkins
Detailed Description
  • Technologies: Java, Spring, JDBC, JBOSS, SVN, Web Services, Restful API services, Cucumber, Selenium, Jenkins, Unix, Oracle, XML, JSON
  • Multiple Retail projects in BestBuy which involves Restful services and web based applications. Complete Partner specific projects which require excellent communication skills and integration skills with partners and clients. These projects required a different role which should fulfill the clients requirement in such a way that a developer’s knowledge along with a business analyst all together to be taken care of.
  • JAVA Developer / QA Automation Lead / Technical BA for major E-Commerce Retail product.
  • Develop application and Automate tests which follow agile/scrum methodologies
  • Developing the story and guiding the offshore team with the stories
  • Responsible for the full cycle which involves development, Automation, testing and continuous integration process for the project.
  • Main tasks include: Gathering Requirements, Update Design document, Analysis and estimate the points for the development story, Organizing the spring planning meeting, Coding and Unit testing, Test Case preparation, Automating the test cases using Cucumber/Java, Setting continuous integration test in Jenkins, Support for delivery, Support for Performance testing and regression, Resolve all partner issues after the product goes live, Resolving environment issues and supporting functional/technical issues for the new partners.
  • Supporting the partners in developing/testing the product
  • Performance testing support in helping for the scripting
  • Automating the Restful API services using Cucumber
  • Automating UI screens using Selenium Web driver
  • Programming the whole API testing using groovy, Java, Xstream
  • Complete Partners Integration – Support for all the partners in developing their code for making the XML requests and responses in integrating with the system.
  • Integration with every partners of Commerce product for programming the API in their programming languages.
Detailed Description
  • Technologies: Java, Spring, ATG, JDBC, JBOSS, SVN, CVS, GIT, Stash, Swagger, Web Services, Restful API services, Cucumber, Selenium, Jenkins, Unix, Oracle, XML. JSON
  • Multiple Retail projects in BestBuy which involves Restful services and web based applications. Complete Partner specific projects which require excellent communication skills and integration skills with partners and clients. These projects required a different role which should fulfill the clients requirement in such a way that a developer’s knowledge along with a business analyst all together to be taken care of.
  • Analyzing the raw requirements and identifying missing requirements to ensure completeness & consistency.
  • Research on how the solution can be provided.
  • Designing the UI Mockup screens and developing them.
  • Providing the detailed design containing class diagrams and sequence diagrams to the development team using Rational Rose.
  • Developing reusable components and features of the application (such as Two month Calendar, Drag and Drop features, Progress bar, Gadgets etc).
  • Reviewing the work (like source code, documentation) of other developers.
  • Documenting the end-user training material & deployment steps.
  • Gathering the requirements for the Offshore team
  • Helping in all the design and development activities
  • Setting up onsite environment in offshore using Z-token.
  • Setting up onsite environment in client place
  • Preparing documents like architecture document, design document in client place.
  • Ensuring timely delivery to the customer.
Detailed Description
  • Operating System(s): Sun Solaris, Unix, Windows 2000, Windows-XP
  • Environment: Struts, JMS, AJAX, JMS, Java Mail, JSP, Java Beans, Java Servlets, JavaScript, TOAD, DHTML, HTML, XML, Ant, Eclipse, MS Visual SourceSafe, Business Process Management, Process Automation, Rational Rose
  • Skills: Oracle, Oracle 10i, Oracle 9i, Oracle Database 10g, SQL Anywhere, Edit Plus Editor, File Manager, PL/SQL, SQL*Plus, AJAX, J2EE, JSP, Java Applets, Java Beans, Java Servlets, Java-RMI, JavaScript, Oracle Application Server, Struts, Tomcat Web Server, Asset Management, Maintenance, JDBC, HTML, Java, XML, Ant, Eclipse, Quick Test Pro, Rational Rose, SOFTWARE TESTING
  • WTMS -> WTMS is a work transfer management system of Boeing. It is a web-based workflow management system that facilitates and tracks work transfer business case proposals in accordance with PRO-1975. Based on the type of proposal, WTMS defines a fixed sequence of tasks required to complete the business case analysis. A project manager is assigned for each work transfer proposal and access to the system is role-based. It tracks all transfer activities and gives clear visibility to management on a proposed work transfer.
Company website
http://www.boeing.com/
  • Development using JAVA/J2EE technologies and integration with clear case.
  • Maintaining Support from as Lead for the release ODALM 5.2.2 and 5.3.0.
  • POC for Clear Quest Change Management Tool.
  • Application and Database Design for all the release using Rational Rose.
  • Production support of the existing application and generation of reports as per client requirement.
  • Solving the open issues with client meetings
  • Gathering requirements for new ODALM Clear Quest Integration and preparing the prototype and the project Architecture diagrams.
  • Deliverables review before delivering them to customer.
  • Testing the application in various environments like DEV, Functional and User Acceptance environments.
  • Demonstration of application in DEV environment before moving the application for FT and AT environments
  • Coding for development activities.
  • Testing and Maintenance Support.
  • Good performance as per the client’s expectations and also been awarded BOEING ACCOMPLISMENT AWARD by the client.
  • Gathering the requirements for the Offshore team
  • Helping in all the design and development activities
  • Setting up onsite environment in offshore using Z-token.
  • Setting up onsite environment in client place
  • Preparing documents like architecture document, design document in client place.
  • Ensuring timely delivery to the customer.
  • Worked as a team lead and managed a team of 7 members in a waterfall model project
Detailed Description
  • Operating System(s): Sun Solaris, Unix, Windows 2000, Windows-XP
  • Environment: Oracle 9i/10G ,PL/SQL, JSP, Java Servlets, JavaScript, Oracle Application Server, Struts, Web Sphere, HTML, Java, Clear Case, Clear Quest, Manufacturing Windows XP/UNIX
  • Skills: Oracle, Oracle 9i/10G/11, RDBMS CONCEPTS, TOAD, Unix Shell scripts, Enterprise Java Beans(EJB), IBM Rational Application Developer,J2EE,JSP,Java Applets, Java Beans, Java Servlets, Java-RMI, JavaScript, Oracle Application Server, Struts, Tomcat Web Server, Web Sphere, Asset Management, Document Management, Maintenance, Production, HTML, Java, PERL, Ant, Clear Case, Eclipse, Quick Test Pro, Rational Clear Quest, Rational Rose, SOFTWARE TESTING, Maintenance and Support
  • ODALM -> ODALM is a content management application developed for Boeing. This application is used with in Boeing to manage its data assets like storing the documents and their metadata.
    This project contains various modules like: Document Management, Demographics, Portfolio Management, and User Management. The salient features of this project include “Advanced Search” and content management.
Company website
http://www.boeing.com/
  • Experienced developer in WIPRO for 9+ years
  • Working as a developer in agile model project
  • Worked as a team lead and managed a team of 7 members in a waterfall model project
  • Experienced in development as well as in testing with automated tools and scripting
  • Worked in other WIPRO internal projects – GSK (Glaxo Smith lime), GM (General Motors).
    Responsibilities include testing and UI development which involves HTML, JavaScript, CSS and Servlets.
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