Morgan is an Accenture Manager with a 10-year-experience+ in Digital Strategy & Transformation programs for Large Industries (mainly on Marketing, Sales & Customer Service) as Business Architect, CRM Manager & Digital Expert. He worked for programs in Retail, Industrial Equipment, Consumer Goods & Services and Energy & Utilities. Apart from his clients’ & business activities, Morgan is also an outstanding public speaker on several Strategy, Consulting or Technology related topics.
Expériences
Consultant
ACCENTURE
Depuis décembre 2010
CDI
Paris
France
Areas of Expertise: - Digital Strategy Definition (Digital Business Models, New Product Offerings, Organization & Process alignment, Time-To-Market optimization) - Digital Transformation Programs (Marketing, Sales, Customer Service & Field Service driven with Salesforce.com and requiring high-level integration with IT Landscape) - Customer Experience & Customer journey (from Business processes to general design definition) - Transformation Project Methodologies in line with highly competitive markets’ agility & flexibility requirements - Team Management (with high sensitivity & understanding of Y & Z Generations’ behaviors)
Main Project Types: - Involved in large digital transformation programs from Business Process Definition (Marketing, Sales & Customer Service) and Functional Design mainly with Salesforce.com - Involved in Merger projects
Description de l'entreprise
Accenture, référence mondiale sur le secteur du conseil, conjugue son expérience, son expertise et ses capacités de recherche et d'innovation, pour accompagner les plus grandes entreprises mondiales dans toutes les phases de leur transformation, de la stratégie à la mise en œuvre.
Orange Business Services - Trading Solutions est la filiale du groupe France Télécom spécialisée dans les solutions de communications dédiées à la communauté financière.
Orange Business Services - Trading Solutions est la filiale de France Télécom spécialisée dans les solutions de communications dédiées à la communauté financière.