Morgan is an Accenture Manager with a 10-year-experience+ in Digital Strategy & Transformation programs for Large Industries (mainly on Marketing, Sales & Customer Service) as Business Architect, CRM Manager & Digital Expert. He worked for programs in Retail, Industrial Equipment, Consumer Goods & Services and Energy & Utilities. Apart from his clients’ & business activities, Morgan is also an outstanding public speaker on several Strategy, Consulting or Technology related topics.
Areas of Expertise: - Digital Strategy Definition (Digital Business Models, New Product Offerings, Organization & Process alignment, Time-To-Market optimization) - Digital Transformation Programs (Marketing, Sales, Customer Service & Field Service driven with Salesforce.com and requiring high-level integration with IT Landscape) - Customer Experience & Customer journey (from Business processes to general design definition) - Transformation Project Methodologies in line with highly competitive markets’ agility & flexibility requirements - Team Management (with high sensitivity & understanding of Y & Z Generations’ behaviors)
Main Project Types: - Involved in large digital transformation programs from Business Process Definition (Marketing, Sales & Customer Service) and Functional Design mainly with Salesforce.com - Involved in Merger projects
Système d'Information de contrôles des risques
BNP PARIBAS
Avril 2010
à septembre 2010
Paris
France
Gestion de projet
Business Process Management
Système d'information de contrôle des risques
Chef de Projet
Orange Business Services - Trading Solutions
Avril 2009
à août 2009
Stage
Paris
France
Vice-Président International
ECE Entreprises
2008
à 2009
Projet étudiant
Paris
France
Co-fondateur & Vice-Président International d'ECE Entreprises, l'association en charge des relations entreprises.
Développement des partenariats à l'international entre l'ECE et les entreprises.
Organisation du premier dîner de partenariats ECE avec les entreprises à Londres.