Marie-Luce Torres
Digital Experience Manager
Team Leader
Project Manager
Dynamique
Polyvalente
Pragmatique
51 ans
Permis de conduire
Menton (06500) France
Situation professionnelle
En poste
Ouverte aux opportunités
Présentation
With over 20 years of experience in international education, this profile excels in fostering intercultural communication and enhancing student experiences across prestigious institutions. Currently serving as Director of Pedagogy and Student Experience at the International University of Monaco, overseeing educational operations for 1,000+ students from 70+ nationalities. Expert in digital transformation and learning technology management, with proven success in coordinating complex system migrations and maintaining educational continuity. Demonstrates exceptional cross-cultural communication skills and stakeholder coordination abilities, having worked across San Francisco, Hamburg, and Monaco. Trilingual professional committed to advancing international education through collaborative approaches that honor diverse perspectives.
Digital Experience & Learning Resources Manager
International University of Monaco
Depuis janvier 2020
Director of Pedagogy and Student Experience
International University of Monaco
Depuis avril 2022
- Manage cross-departmental coordination to ensure culturally responsive student services and administrative delivery
- Collaborate with program directors to maintain consistent student experience standards across all academic programs
- Contribute to institutional quality assurance including AACSB re-accreditation steering committee participation and AMBA process support through digital pedagogy documentation
- Coordinate rapid operational responses across multiple departments while ensuring service continuity
- Manage cross-departmental coordination to ensure culturally responsive student services and administrative delivery
Digital Experience & Learning Resources Manager
International University of Monaco
Juillet 2020
à avril 2022
- Managed Moodle learning management system including platform configuration, content optimization, and faculty coordination to support diverse pedagogical needs across international programs
- Coordinated and implemented three major system migrations in collaboration with group IT teams
- Student information system transition
- Dual admissions CRM migrations
- Institutional enrollment platform implementation
- Student information system transition
- Managed cross-functional stakeholder engagement while providing enhanced faculty training and student support during rapid digital learning transitions, including pandemic-driven emergency response
- Maintained educational continuity and supported user adoption throughout complex technology implementations during institutional expansion
- Managed Moodle learning management system including platform configuration, content optimization, and faculty coordination to support diverse pedagogical needs across international programs
Student & Alumni Digital Experience Project Coordinator
International University of Monaco
Août 2018
à juillet 2020
- Collaborated with academic and administrative teams to optimize student and alumni-facing digital services
- Provided technical support and training to enhance user experience across various digital platforms serving international student and alumni communities
- Collaborated with academic and administrative teams to optimize student and alumni-facing digital services
Alumni Relations Coordinator
International University of Monaco
Février 2018
à août 2018
- Maintained alumni database, coordinated alumni communications, and generated placement analytics to track graduate career outcomes
- Provided comprehensive operational support for Monaco Luxury Symposium 2018
- Website management
- High-level stakeholder communications including official invitations and diplomatic correspondence
- Visa documentation support
- Travel logistics coordination
- Participant registration systems
- Audiovisual team liaison during the conference
- Website management
- Maintained alumni database, coordinated alumni communications, and generated placement analytics to track graduate career outcomes
Développeur
NETexcom
Mars 2017
à avril 2017
- Gestion de sites sur WordPress
- Suivi clients
- Gestion de sites en ASP
- Mise en ligne de Web App
- Création de matériel promotionnel
Webmaster - Communications Officer
International School of Hamburg
Août 2012
à juin 2016
- Led website content strategy, stakeholder coordination, and vendor liaison with design and hosting companies
- Administered Moodle learning management system and provided faculty technology training and IT support
- Coordinated production of institutional handbook involving complex stakeholder management across academic leadership, faculty, extracurricular programs, and parent associations
- Managed design, photography, and print production workflows while ensuring policy compliance and promotional effectiveness
- Led parent communications, organized marketing photoshoots and internal events
- Led website content strategy, stakeholder coordination, and vendor liaison with design and hosting companies
Webmaster
French American International School
Juillet 2001
à juin 2012
San Francisco
États-Unis - California
- Gestion et développement du site internet et du portail de communication en lien avec les prestataires
- Rédaction du cahier des charges, prise en charge de la recette, et coordination via un système de gestion de projets et de tickets
- Conversation avec l'équipe administrative, le conseil de gestion, les enseignants, les parents et les élèves pour identifier les besoins et objectifs de chacuns
- Formation des collègues, des élèves et des parents à l’utilisation des diverses plateformes web de l’école
- Gestionnaire de la base de donnée élèves, manipulation fichiers, et migration sur le portail communication
- Rédaction d'articles et éditoriaux
Webmaster
French American International School- San Francisco
Juillet 2001
à juin 2012
- Supported bilingual immersion program from pre-K through 8th grade, culminating in International Baccalaureate and French Baccalaureate programs
- Managed digital presence for extensive international travel and exchange programs
- Supported communication for diverse international community in San Francisco
- Supported bilingual immersion program from pre-K through 8th grade, culminating in International Baccalaureate and French Baccalaureate programs
Website Manager
Ynot Creations
Novembre 1998
à juin 2001
Milpitas
États-Unis - California
- Responsable clients pour le marché européen
- Gestion des sites français et espagnols de la compagnie (rédaction, mise en ligne de produits, paramétrage des encarts publicitaires)
- Gestion de projets (du brief à la recette) / Gestion de la chaine de production (directeur artistique, graphistes, ingénieurs)
- Gestionnaire de base de données
Translator
SAPACI
Novembre 1996
à juin 1997
- Demonstrated cultural sensitivity and linguistic precision in adapting content across different cultural contexts
- Laid the foundation for future expertise in intercultural communication and international education environments
- Demonstrated cultural sensitivity and linguistic precision in adapting content across different cultural contexts
Cross-Cultural Communication Skills
Stakeholder Coordination
Change Management
Expert
Avancé
Avancé
Gestion de projets
Gestion Réseaux Sociaux
Référencement naturel et payant
Newsletter
Bon niveau
Bon niveau
Bon niveau
Avancé
Word
Powerpoint
Adobe Creative Suite
Dreamweaver
Excel
Hootsuit
MS Projects
Basecamp
Balsamiq
Expert
Avancé
inDesign, Photoshop, Illustrator, Dreamweaver
Bon niveau
Avancé
Bon niveau
Bon niveau
Avancé
Bon niveau
Intermédiaire
Learning Management Systems
Digital Transformation
Moodle Administration
Avancé
Avancé
Avancé
Mise en place de plannings éditoriaux pour FB
Rédaction de contenus optimisés (SEO)
Relecture et correction orthographique français et anglais
Rédaction de newsletters
Student Experience Management
International Accreditation
Program Operations
Expert
Avancé
Avancé
WordPress
ExpressionEngine
WhippleHill Communications
Drupal
SPIP
Avancé
Configuration basique / Gestion
Bon niveau
Système propriétaire, similaire à Drupal
Bon niveau
Bon niveau
Intermédiaire
Anglais
Espagnol
Vécu aux Etats-Unis pendant 15 ans
Expert
Langue maternelle, fluidité un peu perdue
Avancé
Langues
-
Anglais
ExpertNative or Bilingual
-
Français
ExpertNative or Bilingual
-
Espagnol
ExpertNative or Bilingual