ELMAHDI SAMI - Technical Support Engineer

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CV réalisé sur DoYouBuzz

Expériences

Define the IT development strategy
Perform IT reporting
Ensure a technological watch
Manage the budget for changes in information systems
Plan IT department activities
Manage subcontracting: choice of service providers, contract management, etc.
Ensure the purchase of software and computer equipment necessary for the business
Manage and ensure the security of the information systems infrastructure
Define standards for systems, databases and tools
Ensure maintenance planning
Provide technical assistance to users

Administration of the Alteva Mission solution
Data quality and import, including equipment and preventive maintenance plans
Management of the trees,
Technical and functional support for CMMS users,
Structuring of the dashboards,
Configuration of analysis and statistics reports,
Data extraction on request.
Update of the equipment database,
Issue the CMMS management rules,
Ensure optimal use of the software,
Propose optimizations of the tool,
Create/update training materials.

Assembly and maintenance of PC.
Installation and commissioning of materials.
Installation and administration of networks.
Adaptation and evolution of computer systems and software.
Specialized audit and advice to companies.
Development and implementation of IT development plans.

Server installation and configuration.
Windows server 2008/2012 administration.
Maintenance of network equipment.
Network equipment configuration (Router, Switch, Firewall..).
Management of customers' IT equipment and peripherals.
Supervision of Computer Networks.
Diagnosis and Resolution of Network Problems.
Installation and configuration of office and business applications.
Support and user support.
Supervision of information systems.

Creation of a Stock Management application.
Build databases.
Develop test protocols.
Test and remove errors.

Formations

Compétences

JAVA
C/C++

Spring
Hibernate
Symfony
Bootstrap

HTML5
CSS3
JQuer
Javascript
PHP

Oracle
MySQL
Access

Windows
Linux

IT Maintenance: Workstation Installation, Troubleshooting, Network Printer Repair and Installation, Windows Deployment, WDS, WSUS, Acronis,
Server installation and configuration.
Administration Windows server 2012/2016/2019/2022.
Configuration of network equipment (Router, Switch, Firewall..).
Management of customers' IT equipment and peripherals.
Computer Network Monitoring (Nagios,PRTG).
Diagnosis and Resolution of Network Problems.
Installation and configuration of office and business applications.
Assistance and user support.
Computer security: (Firewall, IP Sec VPN, SSL VPN, Anti-viral Solutions).
Virtualization: VMWare, Citrix, Xen, Hyper-V, ESXI
VoIP technology: Grandstream