I am a mature, positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task. In my previous role as a Sales Team Leader , then Customer Service Agent , I demonstrated the ability to work under intense pressure, sell products and services to customers from all backgrounds, handle customer complaints and solve problematic situations . Also As Export Specialist I am a committed, friendly and hardworking. energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with.
Prepare formal documentation for Customs clearance Agents.
Scan , Update , send Reports of shipments from receiving to airlines booking.
Mail coordinator between Egypt and Dubai .
Responsible of documents : AWB and 126 K.M .
Receive Bosla Shipments ( Free-zone to free-zone ) .
Respond to Customs trace agents inquiries and communicate with the brokers for feedback Monitor and measures all airport activates and service levels.
Dealing with airlines carriers for line-hull rates, activates and commitments Develop and maintain a positive client relationship by providing routine follow-up and worked resolutions Document and escalate any custom issues related to customs clearance or service errors Work with superiors to improve productivity,
Manage workload of team and Monitor work schedules arrange and update departments reports as well as custom daily functions.
