hasnaa sakr
HR Generalist
35 years old
Driving License
Cairo (11211) Egypt
Employed
Available
Avid professional with over 2 years of experience in a fast paced Human Resource department. Incomparable ability to prioritize and execute multiple HR projects and deadlines concurrently. Unmatchable organizational, time management and interpersonal skills. Proficient in administering corporate HR initiatives, providing a broad level of counseling on recruitment, employee relations, retention and training programs and handling complex situations with professionalism and confidentiality. Expert knowledge of local, state, district and country laws influencing personnel actions.
AREAS OF EXPERTISE
● Job analysis
● External Salary Survey ● Performance Management
● Employee orientation ● HR policies development
● Benefits administration ● Recruitment coordination
AREAS OF EXPERTISE
● Job analysis
● External Salary Survey ● Performance Management
● Employee orientation ● HR policies development
● Benefits administration ● Recruitment coordination
HR Generalist
Caelum Group GmbH
Since May 2015
Full-time
Cairo
Egypt
- Receiving vacancies requests and performing the search in accordance with the required qualifications and job descriptions.
- Responsible for Planning the Interview Schedule.
- Create job descriptions, writing job advertising in various media channels.
- Screening CVs and handle Phone Interviews.
- Responsible for the “Job Offers & Offer sheet, General Sheet, Operations and the Performance appraisal”.
- Handling all the recruitment operations and I following up.
- Referring candidates for interviews with other organizations and get their feedback, then follow up the hiring process.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
- Research and recommend new sources for active and passive candidate recruiting.
- Build networks to find qualified passive candidates.
- Attend career fairs for recruiting and company recognition. Follow up the application of the company’s policies by the employees.
- Make travel arrangement for the traveling employees as hotel and flight bookings.
- Maintain the vacation recording and tracking of the employees
- Keeps all the employees updates and complete.
- Receive, direct and relay telephone messages and fax messages.
- Update the employees V cards with their current contacts and positions.
- Maintain the general filing system and file all correspondence.
- Assist in the planning and preparation of meetings and conferences calls
- Maintain an adequate inventory of office supplies
- Manage the collections of company surveys and employees complaints and suggestions.
- Perform other related duties as required.
- Provide office support services in order to ensure efficiency and effectiveness within the office.
- Following up on the annual contract renewals.
- Handling Social Insurance transactions.
- Keep track of leave time, such as vacation, personal, and sick leave, for employees.
- Developing new personnel forms for approval.
- Following up on the completion of the required Hiring doc.
Admin Assistant
aqua industrial group Egypt
March 2012
to April 2015
Full-time
Cairo
Egypt
- Communicate with other sales units.
- Support sales units with appropriate information.
- Follow up sales targets.
- Solve problems.
- Answering phone calls, fax, and emails and keeping regular records.
- Reporting all related activities.
- Answering calls follow up the client and handle their problems.
- Sending & receiving mails.
- Arrange weekly meeting of the team, taking team attendance and daily reports.
- Coordinate between the manager & all of the team members.
- Filling, workflow system.
- Making after sales call to customers to follow up their orders.
- Handle customer’s inquiries providing accurate and full information according to the contact center guidelines.
- Updating Monthly Attendance report as per the Attendance log Machine
- Updating employees files, their employment contract, ,ID
- Recruiting new employees, taking interviews, preparing offer letters.
- Maintaining employee’s files, leave records and payroll preparation.
- Resolve customer’s complaints and problems, within boundaries of authority and distribute issues for further escalation to appropriate persons/teams i.e. teams leaders, supervisor or the back office.
- Coordinate recruiting procedures, process resumes, coordinate interview schedules and help conduct reference and background checks.
- Handle effectively the needs of the customers and enhance standards of quality for the service offered.
customer service
Savona for Tourism Development
May 2011
to February 2012
Full-time
Cairo
Egypt
- Communicate with other sales units.
- Support sales units with appropriate information.
- Follow up sales targets.
- Solve problems.
- Answering phone calls, fax, and emails and keeping regular records.
- Reporting all related activities.
- Answering calls follow up the client and handle their problems.
- Sending & receiving mails.
