Senior Microsoft Dynamics 365 CE Consultant with 10+ years of experience delivering CRM solutions across diverse industries. Expert in Power Platform, integrations, CI/CD, and team leadership.
Project Management & Solution Architecture: Oversaw end-to-end project delivery, from requirements gathering to deployment, ensuring alignment with business goals and technical best practices.
Presales Contribution: Actively supported presales activities by designing high-level solution architectures, estimating effort and cost, and presenting technical proposals to clients.
Talent Acquisition Strategy: Participated in defining and executing recruitment strategies for technical consultants, including candidate evaluation, interview processes, and team composition planning.
Sales Hub Deployment: Led the setup and configuration of the Sales Hub module within Dynamics 365 CE to streamline sales processes and improve user experience.
Technical Solution Design: Delivered optimal and scalable technical solutions tailored to evolving business requirements, ensuring performance and maintainability.
Migration to Unified Interface (UCI): Managed the transition from legacy interface to UCI, including user training and change management support to ensure smooth adoption.
System Integration: Engineered seamless integration between Dynamics 365 and various enterprise systems using APIs, plugins, and custom connectors, enabling real-time data exchange and process automation.
Led the development of an electronic records and workflow management system for the Ministry of Finance in Gabon, including on-site deployment and staff training.
Managed client interactions (Adecco, Altea) for requirements gathering and specification drafting.
Conducted testing, bug fixing, and feature enhancements for multiple government applications (expenditure tracking, mail management).
Took on project management responsibilities, including team coordination and decision-making.
