Designed Henkel showcase at 5-day Taipei Auto Parts Exhibition by coordinating with construction company and 2 internal business units, resulting in 50 business inquiries about adhesive products
Conducted market research to shape growth strategy of adhesive products in automotive and consumer packed goods industries, identifying opportunities to raise prices and expand customer base
Resolved inquiries from international customers by phone and online, utilizing English fluency to deliver improved customer service experience with strong verbal and written language skills
Created 5 brochures and 3 flyers to highlight environmental sustainability of Henkel products, providing resources for use by sales team and enhancing corporate image
