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Bernard Verneret

Telecom Senior Manager

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Bernard Verneret
72 years old
Abidjan Côte d’Ivoire
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Professional Status
Employed
Open to opportunities
About Me
In charge of the performance of a customer centre in France, I draw on:

 more than 10 years of different operational responsabilites in customer relationship and sales in France (France Telecom Orange Group)

 15 years of different expériences to telecoms operators in Africa & Middle East areas: due diligences, launch of mobile operations, CMO, CCO, business development
Resume created on DoYouBuzz
Experiences
  • Launch of 2 affiliates of Orange Group first in Ivory Coast then in Madagascar
  • Advisor to the general management
  • To put a sales and marketing department in place
  • In charge of the marketing, customer care and sales teams; coordination of IS management
  • To develop and implement the marketing strategy: offers, communication, mix marketing, introduction of services (time to market)
  • Implementation of the sales and customer care organisation, billing system and back office
  • Implementation of the business processes
  • Launch of the operator everywhere in the countries: launch of the own shops and the indirect sales network
  • Implementation of the kpis
Detailed Description
  • when I left: 20k postpaid subscribers and 200k prepaid subscribers - 60 M€ annual turnover - 170 staff
Resume created on DoYouBuzz