In charge of the performance of a customer centre in France, I draw on:
more than 10 years of different operational responsabilites in customer relationship and sales in France (France Telecom Orange Group)
15 years of different expériences to telecoms operators in Africa & Middle East areas: due diligences, launch of mobile operations, CMO, CCO, business development
Deputy head, in charge of regional billing and collection unit - Pays de la Loire area (from 1987 to 1989): 1,4M customers - 500 M€ annual turnover - 180 staff
Deputy head, responsible for sales and customer department - Pays de la Loire branch (from 1990 to 1994): 150k subscribers - 70 M€ turnover - 90 staff
