IDEMIA has developed cutting-edge technologies and services leveraging artificial intelligence, biometrics and cryptography. This makes IDEMIA a major technological player in the fields of identity management and authentication or security of payments.
Tracking the Aged balance using Excel
Billing Dispute Management with Accounts Payable
Management and review of the credit limits of the various key accounts entities
Reporting manager via EXCEL file
Debt Collector B to B
Intrum Corporate
Avril 2018
à octobre 2018
CDD
Lyon
France
Undisputed leader in the sector, Intrum has extensive expertise in credit management and financial services. We are present in 24 European countries and our group has more than 8,000 experienced employees. Intrum was created in 2017, following the merger between two major players, Intrum Justitia and Lindorff. In France, Intrum specialized to respond to the challenges of the financial relationship by creating two structures: Intrum, dedicated to the management of civil claims and Intrum Corporate, specialized in the management of trade receivables.
Tracking the aged balance using PivotTables
Reporting manager via EXCEL files
Incoming and outgoing call customers for solutions to unpayment
Negociation
Training newcomer
Manager support with commercial discussion with client
Debt Collector B to B
SCET
Septembre 2017
à octobre 2017
Intérim
Paris
France
A wholly-owned subsidiary of the Caisse des Dépôts Group, SCET is a consulting and engineering company specializing in mixed economy and territorial development. We support local public or private initiatives, in the fields of planning, housing, management of public services, but also on the new issues of the territories.
Incoming and outgoing call customers for solutions to unpayment
Reporting manager via EXCEL files
Tracking the aged balance using PivoTables
Debt Collector B to B
Pierre & Vacances
Juillet 2017
à août 2017
Intérim
Paris
France
Founded in 1967, the Pierre & Vacances-Center Parcs Group is the European leader in local tourism. Today, with its complementary tourism brands - Pierre & Vacances, Pierre & Vacances premium, Center Parcs, Sunparks, Aparthotels Adagio and Maeva - the Group operates a tourist park of 44,000 apartments and houses, located in 277 sites in Europe. In 2016/2017, the Group welcomed 8 million European customers and achieved a turnover of 1,506 million euros.
Litigation management
Incoming and outgoing call customers for solutions to unpayment
Customer negociation
Debt Collector B to B
Bien'ICI
Mars 2017
à avril 2017
Intérim
Paris
France
Whatever the situation, the growing family, a mutation or a desire for change, the search for a new home is an important moment of life but can sometimes be stressful. For us, a real estate website should not be drowned in advertising but, on the contrary, offer a new and enriching experience. At Bien'ici, we are fully aware of this and we have a mission to make it easier for you to find what you need to find the home of your dreams.
Incoming and outgoing call customers for solutions to different unpaid
Reporting manager via EXCEL file
CB cash, bank transfer and checks
Tracking the aged balance using PivotTables
Debt Collector B to C
BNP PARIBAS Personnal Finance
Juin 2016
à décembre 2016
CDD
Lyon 3ème
France
A wholly-owned subsidiary of BNP Paribas Group, BNP Paribas Personal Finance is France's No. 1 provider of personal finance in France and Europe through its consumer credit and mortgage lending activities. Reference: Manager Phase 1 Mme Aurélie LUQUE 0437422691
Incoming and outgoing call customers for solutions to different unpaid
Customer search via internal method for KYC update
Litigation management
Sending of files in litigation procedure
Detection of fraud files
Establishment of credit files (1-month support experience) with study of credit application files
Customer Negotiations
Reporting manager via EXCEL files
Use of SICLID and PREC software
Debt Collector B to B
FARNELL
Janvier 2016
à mai 2016
CDI
Limonest
France
High-level distributor of advanced technology products, services and solutions for electronic system design, maintenance and repair. Reference: Manager Credit Control M. Flavien JAQUILLARD 0472293002
Key Account Manager
Tracking the aged balance using PivotTables
Invoice dispute management with accounts receivable
Invoice lettering
Management and review of the credit limits of the various key accounts entities
Reporting manager via EXCEL file
Establishment of a procedure for managing large accounts
Utilisation du logiciel AS400
Utilisation tableur EXCEL
Debt Collector B to C
Nemo Recouvrement
Octobre 2015
à janvier 2016
CDD
Caluire et Cuire
France
Collection firm for various company
Incoming and outgoing customer call for setting up an amicable procedure
Litigation management
Finding a solution by setting up a credit union
Summer Job
BNP Paribas Personal Finance
Décembre 2012
à août 2015
CDD
Bordeaux
France
Customer Portfolio Management
Establishment of litigation procedures in relation with courts
Follow-up of files until receipt of orders to pay
Litigation management
Incoming and outgoing call customers for unpaid consumer credit solutions