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Anna
Engström
CEMS MIM & Master's Student at Aalto University
Driving License
Porvoo (06400) Finland
Nearing graduation
Just looking around
Contact me
CEMS MIM and Master's student majoring in Management and International Business.
Self-initiative and quick learner with strong background in customer service and interest in personal development.
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Experiences
Commercial Support Officer
Philips Oy
Since August 2019
Continuous process development
Tendering and quotations
Sales support
Intern, ADAS Customer Center Japan/Korea
Continental
July 2018 to February 2019
Yokohama
Japan
Communications and events coordination
Assisting management in presentations and strategy preparation
Customer service and sales support
Slush Volunteer
Slush
January 2019 to February 2019
Tokyo
Japan
Worked as MC on Main Stage and as a Volunteer at Speaker Support Team
Student Consultant, CEMS Business Project
KONE
January 2018 to May 2018
Espoo
Finland
Participated in a business development project and supported the student consultant team as a team leader.
Slush Volunteer
Slush
September 2017
Singapore
Singapore
Taking care of the registration process and customer Service
Slush Volunteer
Slush
October 2016 to December 2016
Helsinki
Finland
Taking care of operating services, construction and customer service
Strategic Pricing Analyst
Parker Hannifin Oy
June 2015 to December 2016
Pricing and processing quotations
Monthly reporting on sales figures
Participating in development projects
Key Account Coordinator
Parker Hannifin Oy
October 2011 to May 2015
Customer service and supply chain management
Coaching high performance teams and training new employees
Customer Service Assistant
Gemalto Oy
May 2011
Customer service an supply chain management
Invoicing and processing customer claims
Trainee
Finnair Oyj
June 2009 to August 2009
Processing customer feedback and claims