Anna Engström - CEMS MIM & Master's Student at Aalto University

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Experiences

Continuous process development
Tendering and quotations
Sales support

Communications and events coordination
Assisting management in presentations and strategy preparation
Customer service and sales support

Worked as MC on Main Stage and as a Volunteer at Speaker Support Team

Participated in a business development project and supported the student consultant team as a team leader.

Taking care of the registration process and customer Service

Taking care of operating services, construction and customer service

Pricing and processing quotations
Monthly reporting on sales figures
Participating in development projects

Customer service and supply chain management
Coaching high performance teams and training new employees

Customer service an supply chain management
Invoicing and processing customer claims

Processing customer feedback and claims

Education

Major: Management and International Business with additional East Asian study module

Learn more

Global degree in International Management.
Aalto University School of Business &
National University of Singapore

Major: International Business

3-month intensive language course at Korea University

Skills

Administrative and organisational skills
Written and verbal communication
Teamwork
Customer Service
Quick learner
Continuous improvement

Microsoft Office and Outlook
IBM Lotus Notes
Oracle Siebel
JD Edwards (ERP)
SAP

English

Fluent
Swedish

Satisfactory
Finnish

Mother tongue
Japanese

Satisfactory
Korean

Basics