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Alberto Pantoja

Operations & Client Management Professional

Employed Available

Property Manager

Tecton Corporation/ 900 sw 16th St Suite #210 Renton WA
July 2014 to 2020
  • Managed the day-to-day operations of residential properties, ensuring high occupancy rates through effective leasing, tenant retention, and exceptional customer service. Marketed available units, conducted property tours, negotiated lease agreements, processed security deposits, and guided prospective tenants through the leasing process.
  • Oversaw financial operations by collecting rent payments, coordinating vendor invoices, monitoring property expenses, and assisting with budget objectives. Maintained accurate records, prepared operational reports, and analyzed property performance to support informed business decisions.
  • Served as the primary point of contact for tenants, promptly addressing concerns, resolving disputes, and maintaining consistent communication regarding property updates, policies, and community initiatives. Coordinated maintenance requests, property inspections, renovations, landscaping, and vendor services to ensure properties remained safe, compliant, and well maintained. Enforced lease terms and occupancy policies while fostering positive tenant relationships and a professional living environment.