William Moura
HR Management | HR Business Partner | Psychology
Psychology
HR Management
HR Business Partner
Commercial
Agile Methodologies
39 years old
Belo Horizonte (31540090) Brazil
Employed
Available
HR Business Partner
LIBERTIS Empreendimentos
Since August 2014
- Implementation of Human Resources Subsystems;
- Coordination of the recruitment and selection team;
- Maintenance and People Development;
- Elaboration and guidance of strategic recruitment and selection processes, application of Psychological Tests, psychological assessment of candidates and employees;
- Analysis of positions and salaries, development and training of leaderships, climate research, performance evaluation and development of Organizational Culture;
- KPI management, project management with agile methodologies, elaboration of procedures, intersectoral communication, support to the Commercial and Legal departments (employment laws), complete routine of the Personnel Department;
- Establish an organizational psychology in the company and promote the psychological safety of employees;
- Customer follow-up and maintenances, ensuring the quality of the contacts with customers, establishing a communication channel between the company and its customers, observing the subjectivity of the customer, enabling the personalization of service;
- Structuring the procedures and work system promoting customer appreciation;
- Evaluate the service provided by the team, performance and agility, courtesy, attention and quality of service;
- Training and motivation of the team with a focus on the well-being of employees and customer satisfaction.
Company Description
LIBERTIS Empreendimentos was founded with the objective of providing services in Civil Construction, carrying out works and commercial renovations for clients in the public and private sector. Its partners, with their extensive experience in business administration, construction management and people management, understood that the combination of this knowledge was essential for the provision of services with excellence in Civil Construction.
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