I am passionate with communication, art and language. I have a strong character, ebullience. I feel that i have some characters and skills which are suitable for this job. Besides, I had some experience that relates to sales. Take a moment to explore my experience and skills at the University that i put more effort to have.
To advise operators on creating luxurious customer engagement experiences including customer services, product knowledge, product merchandizing, promotion and stock replenishment to support their retail excellence following brands’ requirements
To consult operators’ staffs on how to convince their customers to upgrade their selections (when appropriate), buying additional units and special discounts and promotions in the store
To assist operators on how to handle customers’ complaints about product and service quality
Company Description
DFS Group is part of the world's largest luxury conglomerate, Moet Hennessy, Louis Vuitton and a pioneer in luxury travel retail. With a global network of duty free stores located across 11 major airports and 20 downtown. This ranges within the best of Fashion & Accessories, Beauty & Fragrances, Watches & Jewelry, Wines & Spirits, Food & Gifts and Tobacco.
