Motivated and results-driven sales professional seeking to leverage over 7 years of experience in premium wine and spirits retail to contribute to a dynamic and high-performing sales team. My goal is to utilize strong product knowledge, excellent client relationship skills, and proven sales strategies to drive revenue growth, expand market share, and deliver exceptional customer satisfaction. Passionate about fine wines and committed to representing prestigious brands with professionalism, integrity, and enthusiasm.
The Wine & Spirit Education Trust is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. Established in 1969 for the UK wine trade, WSET has since grown to become the global industry leader.
Skills include proficiency in phonology, reading comprehension, speaking, listening with an emphasis on business English.
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STORE MANAGER
RED APRON FINE WINES AND SPIRITS
Since March 2019
- Delivered personalized wine consultations and closed high-value sales with both retail and corporate clients.
- Possessed in-depth knowledge of global wine regions, varietals, wine and food pairings to confidently recommend premium selections.
- Drafted and executed sales contracts, managed quotations, invoices, and payment procedures.
- Led showroom operations, optimized product displays, and implemented sales strategies to meet monthly revenue targets.
- Trained and supervised sales staff to maintain high service standards and product knowledge.
SHOP STAFF
RED APRON FINE WINES AND SPIRITS
October 2016
to February 2019
- Delivered excellent wine consulting and guided customers through selections.
- Closed individual and group orders, drafted simple contracts when needed.
- Managed POS transactions and ensured payment accuracy.
- Promoted seasonal offers and engaged in upselling techniques.
SALE EXECUTIVE
TASECO
January 2016
to October 2016
- Sold souvenir products representing Vietnamese culture to international travelers at Noi Bai International Airport.
Provided attentive customer service and assisted foreign clients in product selection.
Performed daily inventory checks and submitted sales reports to management.
EDUCATION CONSULTANT - SALE EXECUTIVE
APAX ENGLISH
May 2015
to January 2016
Vietnam
- Prospected and developed client relationships to promote and sell English learning programs.
- Consulted with students and parents to assess needs and recommend suitable class placements.
- Delivered product presentations and customer service through phone, email, and in-person interactions.
- Resolved inquiries and concerns efficiently, ensuring high customer satisfaction and retention.
TEACHING ASSISTANT
IGIS EDU
January 2014
to April 2015
Vietnam
- Prepare English teaching materials and equipment for students
- Manage students during the lecture
- Communicate with experienced native English teachers
SALE STAFF
LUNA STORE
March 2013
to January 2014
Vietnam
- Customer service
- Inside sales
- Product merchandizing
Education Volunteer
SMILING HEART
November 2012
to October 2013
Vietnam
- Prepare and cook meals for disadvantaged children
- Assist with construction of large performance stage
- Assist and teach children with disabilities
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Microsoft Excel
Advanced
-
Microsoft PowerPoint
Good
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Microsoft Office
Good
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Microsoft Word
Advanced
-
English
Advanced
-
Chinese
Intermediate
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Vietnamese
Expert
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Communication
Expert
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Teamwork
Advanced
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Energetic work attitude
Expert
