Dynamic professional with over twenty years of demonstrated leadership and expertise in business development, specializing in the successful management of large-scale, cross-functional projects. Adept at developing design strategies and visionary approaches that drive innovation and enhance user experience. Possess strong management and relationship-building skills, complemented by a keen ability to solve complex problems across diverse corporate processes. Proven track record in evaluating business opportunities and effectively driving operational strategies, including digital transformation initiatives, to achieve organizational goals and elevate overall performance.
Projects: : OSS Service Assurance, NOC: Network Operation Centre
Duties >>> • Capgemini representative in Oman, manage relations at the executive level. • Develop new business opportunities in Oman’s region. • Monitoring and managing contractors: clients, business partners and vendors. • Help customers to build new RFPs for new business. • Manage 20+ cross cultural people, $7M+ budgets, full P&L responsibility. • Coordinate and manage project reporting, reviews, and steering meetings. • Planning, scheduling, budgeting, risk management and delivering on time. • Define and allocate required resources for completion. • Manage cross-cultural teams and smooth out any area of conflict. • Responsible for the Health, Safety and Welfare of all team members.
Key Achievements >>> • 7% of Margin increase and 90% of new change requests were won. • Client satisfaction evaluation: 8.16/10. • Expanded business and earned new clients in our portfolio. • Improved the business strategy plan based on the customer feedbacks.
