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sibongile Angel Mvelase

Miss Sibongile Angel Mvelase

sibongile Angel Mvelase
49 years old
Driving License
durban (4066) South Africa
Professional Status
Employed
Available
About Me
• I Have code 10 S.A drivers license, available transport and willing to work extra hours when required.
• I am willing to relocate if required.
• I am willing to educate myself further if applicable and necessary.
• Strong communication skills - I am a good listener with keen intuition (a natural reader and assessor of people).
• Pleasant personality - I believe in manners and am always courteous and pleasant to those around me.
• Creative problem solving - I believe in working hard, but being smart about it, solving problems by thinking outside of the box, or removing the box altogether.
• Hard working - I strongly believe a combination of dedication, perseverance and pushing your self towards your goals results in positive outcome.
• Proactive focus on support - My sole purpose is to support as that makes everyday life easier.
• Commitment to lifelong learning - I love to learn at least one new thing every single day.
• Sense of humor - Research shows that humor is a great tension-breaker in the workplace,
people who laugh in response to a conflict tends to shift from convergent thinking where they can see only one solution, to divergent thinking where multiple ideas are considered.
I am hard-working, conscientious, loyal, patient and understanding. I quickly pick up new skills and am always eager to learn from others. I genuinely enjoy assisting others and using my creativity and wide range of skills to solve the problems thrown at me.
Resume created on DoYouBuzz

Customer Controller Admin Supervisor

Ex-Bollore Logistics - AGL
Since 2022
  • Client Onboarding & Compliance
    Managed end-to-end client onboarding on WMS (Warehouse Management System)
  • Ensured all Contracts and Service Agreements between AGL and Depositors are in place and compliant
  • Secured and managed CMA (Collateral Management Agreement) authorizations
  • Reviewed authorized signature mandates and circulated to all relevant stakeholders
  • Collateral Management & HC Administration
  • Managed full administration of CMA and acted as liaison between Depositor and Bank
  • Received, verified and prepared Holding Certificates (HC) in accordance with depositor requests and transmitted to banks with client approval
  • Ensured physical segregation and clear marking of stock with relevant HC information where possible
  • Executed stock releases in Speed Commodities strictly per bank instructions, ensuring compliance with HC format, contracts and bank specifications
  • Monitored HCs not released beyond the 12-month period and proactively informed depositor and bank
  • Reporting & Reconciliation
  • Transmitted daily/weekly stock reports and HC follow-ups to Depositors and Banks
  • Compiled monthly stock movement reports for all stock under CMA for Banks and Depositors
  • Transmitted stock valuations to Legal and Finance departments
  • Performed weekly reconciliation of Speed Commodities stock reports vs. physical stock
  • Reconciled inbound/outbound receipts generated by warehouse against WMS entries
  • Verified that warehouse lots match HC details (batch labels) and ensured correct lot segregation by HC
  • Operations & Systems Control
  • Coordinated stock inventory and third-party inspections as required
  • Conducted regular warehouse visits to verify WMS stock status against physical stock (monthly)
  • Ensured all Speed Commodities functions are correctly utilized across warehouses for all products under Collateral Management
Detailed Description
  • KEY RESPONSIBILITIES - GENERAL OPERATIONS & CLIENT MANAGEMENT
    Client & Stakeholder Management
    > Act as the key communication link between clients and the Warehousing team, ensuring seamless information flow
    > Onboard new customers and brands onto WMS, ensuring all system and operational requirements are met
    >Ensure inbound notifications are received from clients prior to cargo arrival at depot
    > Ensure outbound notifications are received with clear loading specifications and executed accordingly
    > Keep clients timeously updated on all stock movements (inbound/outbound) Plan and lead weekly project meetings with internal office teams and clients
    Inventory Control & Stock Integrity
    > Ensure systems and physical stock are aligned at all times
    > Monitor weekly and monthly physical cycle counts and coordinate quarterly wall-to-wall stock takes
    > Ensure weekly stock takes are completed and reported to clients accordingly
    > Ensure stacking and storage procedures adhere to Document Management System and client specifications
    Reporting, Compliance & Documentation
    > Compile and monitor monthly KPI dashboards and share with customers
    > Ensure all inbound/outbound documents (packing lists, pre-alerts, streamline checklists) are properly signed, AGL stamped, dated with time, and correctly filed
    > Ensure all operational and system tasks are completed by close of business daily
    > Ensure warehouse staff adhere to all rules, procedures and client specifications as published by management
    Leadership & Team Management
    > Supervise and lead all admin staff under my control
    > Conduct daily operational meetings with warehouse teams
    > Update snag lists monthly and drive staff training, motivation and performance
    > Proactively detect and resolve workplace conflicts / animosities within scope of responsibility
    > Plan, optimize and allocate available resources effectively
    > Plan and coordinate all operational activities including incoming goods, storage and dispatch to ensure loads are correctly, securely and timeously loaded