Shawn C. Parker
Client Support Professional
Digital Project Manager
Project Manager
Associate Project Manager
Assistant Project Manager
SaaS
Los Angeles, CA. (remote)
Professional Status
Available soon
Available
About Me
Refined relationship-building skills. Experienced at juggling multiple & varied tasks while harmoniously working collaboratively with cross-functional teams and clients.
- MS Windows OS, MAC OS, Linux/Unix OS
- iOS, Android, Windows Smartphone devices
- Website & Content Maintenance, PHP, HTML, CSS, WYSIWYG, ASP, MySQL
- Working knowledge of web hosting: TCP/IP, IP routing, DNS, FTP, HTTP/S, Email, Firewalls, SSL
- Content Editors: Wordpress, Shopify, Weebly, Wix, Magento
- Troubleshoot, diagnose, identify issues.
- Install & Support Software & Apps.
- Microsoft Office Suite, SalesForce, Zendesk, Asana, Slack, Quick Learn
- Email Marketing, Social Media Marketing & Management.
- Customer relationship management, account management, project management, client implementation.
- Actively working on coding skills in freecodecamp.org
- Strong leadership skills, entrepreneurial spirit & attitude, self-managed, self-motivated, empathetic and patient.
- Positive demeanor with superior presentation and communication skills.
- Dedicated and fervent problem-solver, tactful, adaptable and strong at assessing client needs.
- Highly responsive with the ability to deal with change and excel in high-stress situations.
- Microsoft Office; Word Processing, Writing (press releases, letters, reports, memos, e-mails, proposals)
- Prioritization; Project Support; Proofreading
- Report Compilation and Writing
- Presentation Development and Editing
- Internet & Social Media Saavy
- Document Management, Editing, Filing Maintenance and Organization
- Calendar Management and Scheduling
- Press Conferences & Media Events
- TV/Radio/Print Interviews and Appearances
- Web Conferencing Coordination
