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Samm Abreu

Samm Abreu

DESKTOP SUPPORT SPECIALIST

Montreal (H3C OG3) Canada (Québec)
Unemployed Open to opportunities
IT/Desktop Support with thorough hands-on experience in all levels of desktop support, including hardware and software troubleshooting, installation, technical feedback and strong user guidance. Supportive and enthusiastic team player dedicated to streamlining processes and efficiently resolving problem issues. Having strong experience in customer support and very adaptive to any position requiring interaction with clients. As you can also see, I have strong skills as an Environment artist for video games in modelling, texturing and props integration in game engines.
Resume created on DoYouBuzz
    • Offering Onsite hardware and software support for our main client Bell Canada
    • Software and hardware support following an escalation process with Remedy ticketing system
    • Deploying Windows 2000 images, WinPE, PXE
    • Changing hardware parts, ordering parts to external providers due to leasing warranty
    • Adding computers and users on AD - Win2K
    • Fixing and linking GPOs