Budget control, work flow management and assessment, maintain and generate statistics and reports, training of new staff and student assistants and to ensure a high quality of information and
document delivery service at all times;
Keep abreast of technologies which are related to Interlibrary Loans (ILL) and document delivery. Areas include resource sharing from OCLC, Ariel program and OCLC ILLiad. Relate upgrades and enhancements of aforementioned technologies to support staff members;
Communicates with local, overseas libraries, other document delivery agencies and internal library customers on ILL issues. Liaise with photocopier and paper suppliers on photocopiers supply and charges;
Evening reference desk duties during school terms and perform other projects as assigned.
