An organised professional with a wealth of transferable skills gained in the technology and intelligent transportation sector. Not only attentive to detail but also an intensive analytical thinker who endeavor new challenges while working under extreme pressure with acute precision.
I am an ambitious compliance auditor with international experience looking to progress to a senior position in the technology and intelligent transportation sector. I have developed communication skills when working in professional positions at large corporations, nurtured successful working relationships and, resultantly, possess an advantageous professional network.
With over 8 years of experience, I am fully equipped with commercial awareness and product knowledge. I am looking to secure a challenging role in a market-leading technology and engineering company where I can bring fresh strategic vision and value to the business.
Leadership and Team Management: I lead, mentor, and develop a team of Quality Analysts, providing guidance and support in daily activities. I conduct regular performance reviews and one-on-one meetings with team members to ensure growth and alignment with team goals. I also coordinate and allocate resources to ensure efficient and timely execution of testing tasks, fostering a collaborative environment that encourages knowledge sharing and continuous improvement.
Quality Assurance Strategy and Implementation: I develop and implement comprehensive test strategies for software products, ensuring alignment with project goals and client expectations. This includes designing detailed test plans and test cases based on business and technical requirements, and leading the execution of manual and automated tests, including functional, performance, regression, and security testing. I define and maintain quality assurance processes and metrics to monitor progress and quality levels.
Defect Management and Resolution: I oversee the defect lifecycle from identification to resolution, ensuring thorough documentation and tracking. I work closely with development teams to prioritize and resolve defects based on severity and impact, providing technical insights and recommendations to improve software quality and efficiency.
Collaboration and Cross-Functional Communication: I act as a liaison between Product Development and other cross-functional teams (e.g., support, operations) to ensure smooth collaboration and timely delivery. I ensure effective communication of test results, risks, and issues to stakeholders, including product managers and developers. I also assist in coordinating the release and deployment process, ensuring quality gates are met before product launches.
Documentation and Compliance: I develop, maintain, and review function specification design documents, user manuals, training manuals, and other technical documentation. I verify system compliance against the URS (User Requirement Specification) and other project specifications, perform Site Acceptance Testing (SAT) in collaboration with the engineering team, and ensure thorough documentation of all testing phases and approval processes. I take ownership of project sign-off and formal handover to the client or employer.
Continuous Improvement: I drive continuous improvement initiatives in testing processes, tools, and methodologies to increase efficiency and effectiveness. I stay up-to-date with the latest testing trends, tools, and industry best practices, integrating them into the team’s practices as applicable.
Training and Development: I provide training to new team members and keep the team updated on the latest testing techniques, tools, and industry trends. I conduct knowledge-sharing sessions to enhance the team's skills and understanding of best practices.
Total Quality Management and Risk Mitigation: I monitor and implement Total Quality Management (TQM) initiatives to ensure high levels of client satisfaction. I work closely with clients to ensure their requirements are fully met and address any potential concerns. I identify and mitigate business risks to protect both the client and the company.