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Rianna Jenkins

Social and Customer Relations

Sales management
research
Customer Service
psychology
volunteer work
33 years old
orlando (32809) United States (Florida)
Employed Open to opportunities
My career goals are to excel at career opportunities in sales,education and coaching, while Investigating psychological aspects of human interrelationships to gain understanding of individuals, group thought, feelings,and behavior. Utilizing behavioral observation, experimentation, or survey techniques.
Along with my,diversity,presentable personality and flexible work ethic,I wish to presume in research, books, speaking engagements and volunteering opportunities throughout the U.S.
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Overnight Sales Representative

Sixt rent a car US
Since September 2015
United States
  • Advise and sell optional extras to the customer according to his/her needs.Provide excellent customer service in all customer contact situations.
    Handle customer complaints with professionalism and confidence,Other job duties as assigned to meet the business needs.
    Handle all telephone and email inquiries in a friendly and helpful manner.

Coach

Wekiva High School
August 2011 to January 2016
United States
  • Jv girls basketball, Asst. varsity coach.
    2014,2015,2016 District champs
    2014,7a State Champs
    2015, State Runner Up
  • Manage the administrative duties of the job, recruit top players, get them in shape, create a team, motivate players and teach them how to play the game.

Sales and Customer Service Team Lead

Under Armour
June 2011 to December 2015
United States
  • Drive Sales & Performance Indicators for self and Sales Associates while leading the floor.

    Exhibit and Model the Service Culture and Customer Experience Fundamentals for Sales Associates.
    Maintain appropriate floor coverage while lading the floor; communicate issues to Store/Assistant Store Manager.

    Support Sales Associates’ Training through On-Boarding process in areas of: Service & Selling Performance, Product Knowledge, Point of Sale (POS) & general Store Standards.

    Assist Management Team in Recruiting and Interviewing Sales Associates.