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Rianna Jenkins

Social and Customer Relations

Sales management
research
Customer Service
psychology
volunteer work
33 years old
orlando (32809) United States (Florida)
Employed Open to opportunities
My career goals are to excel at career opportunities in sales,education and coaching, while Investigating psychological aspects of human interrelationships to gain understanding of individuals, group thought, feelings,and behavior. Utilizing behavioral observation, experimentation, or survey techniques.
Along with my,diversity,presentable personality and flexible work ethic,I wish to presume in research, books, speaking engagements and volunteering opportunities throughout the U.S.
Resume created on DoYouBuzz

Overnight Sales Representative

Sixt rent a car US
Since September 2015
United States
  • Advise and sell optional extras to the customer according to his/her needs.Provide excellent customer service in all customer contact situations.
    Handle customer complaints with professionalism and confidence,Other job duties as assigned to meet the business needs.
    Handle all telephone and email inquiries in a friendly and helpful manner.

Coach

Wekiva High School
August 2011 to January 2016
United States
  • Jv girls basketball, Asst. varsity coach.
    2014,2015,2016 District champs
    2014,7a State Champs
    2015, State Runner Up
  • Manage the administrative duties of the job, recruit top players, get them in shape, create a team, motivate players and teach them how to play the game.

Sales and Customer Service Team Lead

Under Armour
June 2011 to December 2015
United States
  • Drive Sales & Performance Indicators for self and Sales Associates while leading the floor.

    Exhibit and Model the Service Culture and Customer Experience Fundamentals for Sales Associates.
    Maintain appropriate floor coverage while lading the floor; communicate issues to Store/Assistant Store Manager.

    Support Sales Associates’ Training through On-Boarding process in areas of: Service & Selling Performance, Product Knowledge, Point of Sale (POS) & general Store Standards.

    Assist Management Team in Recruiting and Interviewing Sales Associates.

Social Psychology

Columbia College

July 2014 to July 2016
provide meaningful assistance and informal opportunities in research development and presentation. Gain knowledge about career opportunities and choices and the various fields of psychology.
Social/Interpersonal: provide, outside the academic domain, social outlets for interpersonal contact, cultural bonding, and emotional support as they relate to Multicultural students’ transition to and experience in graduate school.
Learn more
  • Ethics
    Having a strong ethical code is important to ensure the safety and well-being of your patients. And as a researcher, basing experiments on a strong ethical foundation is critical to ensure you get unbiased, useful results without harming anyone.
    Advanced
  • Problem-Solving
    Manage and transform work contexts that are complex, unpredictable and require new strategic approaches.
    Advanced
  • Communication
    Communication is clearly critical for any career, but it’s especially important when studying human behavior. The ability to communicate with clients is imperative
    Expert
  • Project Management
    Set achievable aims and realistic estimates of time, manpower and money needed.
    Good
  • Handling Data
    , statistical evidence gathered from work in the field or qualitative material gleaned from interviews or from research in an archive or library.
    Good
  • Team leading/managing
    get the best out of each of your workers, and how to make their working experience a positive oneassess each colleague's needs and vulnerabilities,Asking each person to play their part is vital, but so is listening to them, asking for their feedback on decisions or asking what is wrong if they are not happy.
    Advanced
  • Clear Communication Skills
    Cognitive and practical skills required to develop creative solutions to abstract problems
    Good
  • Patience
    Advanced
  • Attentiveness
    The ability to really listen to customers is so crucial for providing great service for a number of reasons.
    Good
  • youth
  • community
  • City Projects
  • Urban Music festivals
  • Poetry
  • paintings
  • Social Developements.
  • Basketball
  • Europe
  • The entire U.S