Experience — Patrick Kritzinger

Experiences

Research and preparation of presentations for internal and external stakeholders
Analysis und visualization of customer survey results as well as of user interaction data for the newsletter
Support of the project management team
Revision and update of MS Excel macros used by the customer care team

Research and preparation of presentations for internal and external stakeholders
Analysis und visualization of customer survey results as well as of user interaction data for the newsletter
Support of the project management team
Revision and update of MS Excel macros used by the customer care team

Preparation and revision of decision-relevant presentations used for the client and support of ad-hoc responses to RFPs
Autonomous data analysis on Cost Controlling topics as well as graphical representation
Development and testing of MS Power BI-based reports and dashboards
Preparation of sales activities and creation of sales presentations for internal and external stakeholders
Project management tasks

Competitive analysis and derivation of recommended actions for cooperation potentials
Preparation and graphical representation of the results of analyses in presentations for executive and supervisory boards
Creation and modification of MS Access databases for standard reports
Preparation and support of contract negotiations with partner airlines
Assistance in the revision of SPA (Special Prorate Agreement) and codeshare contracts as well as with operational interline tasks

Research and preparation of selected strategy topics as well as of current studies
Design of the customer newsletter, preparation of articles for the same, and graphical analysis of associated user activities
Visualisation and evaluation of customer survey results
Support of the project management team

Data analysis, benchmarking, and market research activities
Autonomous research and presentation of information required for airline retention and business development purposes
Support of cross-border marketing projects

Preparation of articles, research work, and communication with industry partners

Training and deployment as a paramedic in Vienna’s ambulance system (Civilian Service)

Patrick Kritzinger