Experience — Momchil Tsvetkov

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Resume created on DoYouBuzz

Experiences

Warranty and out of warranty repairs
Installing software and hardware for new devices

Helping our clients use our website
Replying to e-mail enquiries regarding our customer's accounts

Helping our clients use our software and fiscal devices
Monitoring the fiscal devices and the client's software
Helping our clients use our selfservice fuel stations
Daily and monthly reports on certain fiscal devices
CRM and ticketing systems

Helping clients use our latest software
Quality check the new version of the software
Software testing and bug replication
Ticketing system Tawkto

Company website

http://Playboxneo.com

Working with big restaurants in the UK
Helping said clients use our software and managing their restaurant
Updating restaurant menus online
Updating our databases in SalesForce and Confluence

Administrative office work. Helping the logistics department
Remote support help on client inquiries by phone.
Ordering and delivering spare parts based on client inquiries by phone or e-mail
Supporting 150 copy machines for a large client
Knowledge of warranty conditions for all devices we service
Specialized warehouse software

Azure AD basics
Basic Networking knowledge
Implementing specialized software to monitor office printing

Managing the internet club