A goal-oriented Consultant offering a proven record of success leading all phases of diverse digital transformation projects.
Working with Government, Social Protection Implementers and Development partners including ILO, WHO, WB, UNICEF, European Union, ADB, and GIZ - acknowledged for the ability to produce high-quality deliverables that meet timeline and organizational targets.
Specialities:
Recognized professional with more than 20 years of hands-on experience in international consultancy, IT implementation, business process redesign, and project management for the Health Sector. An accomplished Health Insurance implementer who always focuses on achieving exceptional results in a competitive work environment.
A solution-focused advisor who establishes and maintains solid client relationships by accurately understanding and addressing their needs promptly. Excellent communicator leverages technical, business, and management acumen to communicate effectively with client executives and their respective teams.
Supporting the General Secretariat of the National Social Protection Council in strategic decision making for Digital Transformation of Social Health Protection.
Setting up an interoperability showcase project to demonstrate data interoperability among key health protection stakeholders in Cambodia.
Strategy & Leadership coaching of IT staff at the National Social Protection Counci
Supporting the modernization of the M&E system and adapting business processes to increase data quality.
Supporting the conceptual design and implementation plan for a National Digital Social Protection Registry in Cambodia
Design key indicators/parameters to measure the community micro-health insurance effectiveness, sustainability and financial health.
Analysis and re-definition of business processes and data needs.
Design a MIS tailored to the current community micro-health insurance being managed by the VDCF to track members/claims and measure against indicators.
Defining Organizational change requests for improving the payment procedure on VDC Level.
Develop an electronic form of the MIS (in Microsoft excel/access or as an independent software).
Supervision/support during the database design phase
Assisting the Royal Government of Cambodia in preparing Social Health Insurance for the formal sector workers (primarily Textile and Footwear Sector)
Technical support for the conceptual framework of the Social Health Insurance Law for formal sector workers.
Establishment of Training and Change Management plans. Coordination of consultancies with World Bank, AfD, GIZ, ILO and WHO
Analyzing performance and structures of existing business processes. Design of new business processes by iterating and validating the NSSF business objectives with key stakeholders against every of the processes introduced.
Evaluation of existing data interfaces and IT System Design
Identifying technical solutions for existing Membership Identification problems (Membership Card)
Coordination of committee meetings for establishing the new provider payment mechanism
Technical Input on Process Design and Data Management during a Workshop including government agencies and development Partners (WB, UNICEF, GIZ, etc.).
Development of an Implementation guideline for establishing a MIS System for Social Protection
Multilevel Stakeholder discussions on Member Identification
Evaluation of existing data interfaces and advice on data exchange requirements
More than 20 years experience in Social Health Insurance management and implementation
8 years experience in Social Health Protection for low-income and transitional Countries
Experienced in conducting Social Health Insurance Management trainings
Several years experience in analyzing performance and structures of current Social Health Insurance business processes. Gap analysis. Business process revision.
Assessments on identification mechanisms for health insurance funds
Mapping and analyzing IT business processes; Design of implementation plans and guidelines for IT projects
Change Management and Capacity Building for Social Health Protection implementers