Outstanding background in the field of troubleshooting simple and intricate tech applications Expert in remote and on-site consultation within an IT environment Familiar with procedures for IT assistance in LANs routers peer-to-peer file sharing connectivity of remote desktop servers TCP/IP networking and more Prepared to work on weekend rotational and night shifts
Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
ensure a safe environment for customers and your team drive sales and work towards key performance indicators responsible for the store’s inventory e×ectively manage the store from payroll through to stock ordering ensure store presentation standards are met maintain customer excellence standards by nurturing a strong focus on customer service lead and motivate my team to deliver business objectives and growth
