Your browser is outdated!

To ensure you have the best experience and security possible, update your browser. Update now

×

Mahan Pahlavan

Sales Advisor

Sales Advisor
Driving License
Professional Status
Employed
Available
About Me
I am a multi-lingual sale advisor who has gained invaluable experiences in working
for Luxury Brands.
I believe that my energy, analytic skills, organisational abilities, and creativity in tacking problems can be a positive contribution to your company. I have developed strong sense of responsibility effective interpersonal skills and ability to contribute to teamwork, even in high-pressure environment. I am a quick learner, a proactive team player with the positive attitude and original thinking combined with exceptional customer service skills. I also give full attention to routine tasks and take Personal responsibility for the workload. Nothing will interest me more than being involved in a business adventure and participating in its expansion. By joining your team, I'll do my best to keep on improving the company success,
Resume created on DoYouBuzz
  • Customer Service Excellence: Proven ability to provide exceptional customer service by understanding individual needs and preferences to ensure a memorable shopping experience.
  • Product Knowledge: Extensive knowledge of luxury watches and jewellery brands, including materials, craftsmanship, and design elements, to assist customers in making informed purchasing decisions.
  • Sales Techniques: Proficient in sales techniques such as active listening, objection handling, and upselling to effectively meet and exceed sales targets.
  • Relationship Building: Skilled in building and nurturing relationships with customers to foster loyalty and repeat business, resulting in a strong client base.
  • Retail Operations: Experience in retail operations, including processing transactions accurately, maintaining store cleanliness and organization, and contributing to merchandising efforts.
  • Team Collaboration: Collaborative team player with the ability to work closely with colleagues to achieve store sales goals and objectives.
  • Communication Skills: Strong communication skills, both verbal and written, to effectively interact with customers, team members, and management.
  • Problem Solving: Proactive problem-solving abilities to address customer inquiries, resolve issues, and ensure customer satisfaction.
  • Adaptability: Flexible and adaptable to changing business needs and priorities in a fast-paced retail environment.
  • Product Training: Commitment to continuous learning and development through participation in product training sessions to stay updated on new arrivals, industry trends, and brand knowledge.
  • An interior designer who works with clients to discuss all aspects of creating, remodelling,
  • Updating the kitchen area of their home. You would discuss building materials, themes, colours, patterns, and room layouts with a client.
  • Advising clients, giving the best service possible at all times while introducing additional and alternative sales
  • Register all relevant transaction details onto the database
  • Attend product and sales training seminars
  • Acting assistant manager
  • Preparation of the store floor before opening.
  • Greeting, serving and advising clients, giving the best service possible at all times while introducing additional and alternative sales.
  • Following company policy on customer complaints, returns and exchange procedures.
  • Register all relevant transaction details onto the database.
  • Attend product and sales training seminars.
  • Checking deliveries and managing the stock room.
  • Training store staff by reviewing and revising orientation to products and sales training materials.
  • Arranging merchandise on shelves according to popularity and other criteria
  • Approaching customers and offering them advice on products to persuade them to buy
  • Providing information and other services such as handling returns of merchandise
  • Working within established guidelines, particularly with brands.
  • Ensure and Develop Customer Loyalty and Satisfaction
  • Customer service and dealing with enquirers
  • Training store staff by reviewing and revising orientation to products and sales training materials.

International Sales/ Purches Manager

Quetzel Co
2007 to 2009
Full-time
Astrakhan
Russia
  • Responsible for the management of the Finance, Brokerage and Import and Export Divisions and the supervision of all employees
  • Responsibilities and Duties. Develop and authorize all purchase orders and ensure compliance company policy and procedure
  • Key-contact for import of Persian carpets and export of Russian Timber
  • Undertaking, analyzing and evaluating the findings of market research and feasibility studies on import and export items
  • Monitor all purchase orders and maintain effective relationship with vendors, planners and sourcing team.
  • Languages: Persian, Russian, English
  • Ability to plan and manage time effectively
  • Team work and interpersonal skills
  • Ability to work swiftly and accurately with high workloads and under pressure
  • Extensive use of Microsoft Office
  • Good communication, marketing,management and writing skills
  • Ability to understand needs and wants of company owners and execute marketing and communication plans from start to finish
  • Strategic Sales
  • Monitor all purchase orders and maintain effective relationship with vendors, planners and sourcing team.
  • Coordinate with suppliers to identify effective business requirements and develop new business pipeline for all international buyers.
  • Manage all communication and negotiate with suppliers on price and delivery terms to reduce inventory levels and cost
  • Prepare and manage offers from beginning to end and prepare supplier contracts and delivery schedule.
  • Full Training ( Certificate )
    Expert
  • Full Training ( Certificate )
    Expert

Marketing, Distribution

NFTS

February 2020 to January 2021
Marketing, Distribution, Sales and Exhibition

BSc H FILM & TV PRODUCTION

Architecture, Computing & Hums

Since 2013
University Of Greenwich, London, UK

MA Economics and Business Management

Economics

2004 to 2008
Astrakhan State Technical University, Astrakhan, Russia
  • Marketing
  • Sales
  • Music / Film