Identified problems (root causes) and developed suggestions for optimizing cross-channel processes (order, collect, return), implemented new solutions in close cooperation with IT and Logistics departments
Developed and implemented digital in-store concepts (point-of-sale projects)
Answered questions of other departments (national and international) and store personnel regarding cross-channel processes, prepared and ran workshops
Company Description
Tchibo is an internationally operating German chain of coffee retailers and cafés known for its weekly-changing range of other products, including clothing, household items, electronics and electrical appliances.
