I am a passionate, creative, and visionary leader with a solid International background in developing, directing, and sustaining multicultural high-performance work teams.
Plannification and animation of meetings with stakeholders and clients.
Participation in the improvement of offshore processes with the teams of developers in India (Travel to Mumbai).
Contribution to the recruitment of the team members (interviews in English and Spanish).
Onboarding and implementation of functional and technical training for the newcomers.
Participation in the project's feature teams: Sprint, planning, backlog, retrospective, and demos.
Follow-up of the resolutions and improvement requests of the application in close collaboration with different roles: Analysts, developers, product owners, testers, networks, database, application, or integration.
Monitoring of applications on OSS44, management of incidents, and planned operations in production.
Testing of new releases and patches in test environments.Technical environments: XML, SQL, logs analysis with Nagios. Outlook, Lync, JIRA Service desk, OSS44, DET, E2Reporting, LDAP, Putty, Socrates, Cognos and Drupal
