I am a passionate, creative, and visionary leader with a solid International background in developing, directing, and sustaining multicultural high-performance work teams.
Hewlett-Packard software support engineer for telecommunications services.- Quality Assurance Professional: Responsible for the accurate use of support processes following the ISO 9000 standard.
Technical environment: Davox, Sat Plus, Sat 2.5, Gestel, Gescliente, Office Line Communicator, Outlook (Express 4.0/5.0/6 and 2003) with POP3 and Exchange servers, Intranet, Wireless, RAS, LAN