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Kaitlin Bechtold

Data Services

Data Analysis
Operations
Account Management
Global Networking
Customer Service
Kaitlin Bechtold
Professional Status
Employed
Available
About Me
Where interpersonal skills intersect with technical savvy you find me.
My technical and creative acumen defines my approach to work, my experience in engagement and leadership refines it.
Resume created on DoYouBuzz

Director, Data Services

ACA Track
Since October 2015
Remote
  • SaaS focusing on streamlining data retrieval aggregation, and ETL for IRS reporting.
  • Primary point-of-contact between business and technical teams, ensured the alignment of development efforts with bottom-line business objectives.
  • Strive for deep understanding of users to identify and fill product gaps to improve experience and drive growth.
  • Align product backlog and vision with stakeholders, end users, and changing regulatory requirements.
  • Create and manage internal team of analysts. Monitor security of sensitive data while upholding HIPAA compliance standards.
  • Directed full lifecycle project management for projects with a special focus on data management, data warehousing, and
    business intelligence solutions.
  • Managed teams up to 30 resources; developed staffing plans, managed workloads, defined deliverables, hired resources,
    conducted performance reviews, and ensured compliance with established company policies.
  • Proactive team-based management style that provides employees with the autonomy to do their work well while building strong, personal relationships

Database Analyst

Nissan USA via Kelly Services
2013 to 2015
Nashville, TN
  • Worked in a support role for all engineers in new model manufacturing.
  • Assist in resolving concerns and implementation of all new model production in 24/7 manufacturing plant.
  • Work closely with team members in Japan to relay new processes, updates, and stay current on corporate messaging.
  • Construct and maintain databases to streamline retrieval and usage of data.
  • Create reporting tools used to track spending and budget.
  • Improve efficiency of multi-team projects with project timelines and resource management
  • Ad hoc retrieval and analysis of data supporting plant operations
  • Research conflicting data issues and implement standards for processes and reporting
  • Educate and train department on data retrieval and analysis standards, go-to person for resolving issues.
  • Aggregate, clean, and present data to drive decisions in manufacturing timing, costs, and implementation.
  • Exstensive use of SQL, MSAcess, MSExcel, Sharepoint

Lead Database Specialist

Bridgepoint Education
2012 to 2013
San Diego, CA
  • Analyze data to identify needs of the sales department, provide resources to drive sales.
  • Analyze current and past data, present data-proven strategies to boost productivity.
  • meet with various levels of management to assess needs and build relationships
    provide guidelines and support to teams based on policy and company goals
  • Manage CRM databases and resources of 1000+ Employees
  • Support sales team with monthly, weekly, and ad hoc contact lists
  • Act as a liaison between departments to build channels of communication
  • Resolve incoming queries on technical and compliance issues via phone, chat, and email
  • Implemented employee engagement program within department
  • Developed processes to improve use of resources and track improvements
  • Design Executive Presentations including summaries and analysis
  • Extensive use of SQL2008, MySql, Talisma CRM, Tableau, Excel

Operations Compliance Specialist

Bridgepoint Education
2008 to 2012
San Diego, CA
  • Call monitoring and auditing to ensure company and federal regulations are followed
  • Developed processes to manage all ‘'high risk employee' records provide feedback to HR and multiple departments
  • Build excel reporting tools to provide feedback to Directors on individual employee compliance
  • Oversee the 'high risk employee' compliance team, manage daily tasks and reporting
  • Revised procedures to be more time effective and initiated improvements.
  • Continually surpass individual monthly goals, assist department in reaching monthly projected goals
  • Extensive use of Avaya Adminstrator, Liveperson Administrator, and excel programs