Where interpersonal skills intersect with technical savvy you find me. My technical and creative acumen defines my approach to work, my experience in engagement and leadership refines it.
SaaS focusing on streamlining data retrieval aggregation, and ETL for IRS reporting.
Primary point-of-contact between business and technical teams, ensured the alignment of development efforts with bottom-line business objectives.
Strive for deep understanding of users to identify and fill product gaps to improve experience and drive growth.
Align product backlog and vision with stakeholders, end users, and changing regulatory requirements.
Create and manage internal team of analysts. Monitor security of sensitive data while upholding HIPAA compliance standards.
Directed full lifecycle project management for projects with a special focus on data management, data warehousing, and business intelligence solutions.
Managed teams up to 30 resources; developed staffing plans, managed workloads, defined deliverables, hired resources, conducted performance reviews, and ensured compliance with established company policies.
Proactive team-based management style that provides employees with the autonomy to do their work well while building strong, personal relationships
Analyze data to identify needs of the sales department, provide resources to drive sales.
Analyze current and past data, present data-proven strategies to boost productivity.
meet with various levels of management to assess needs and build relationships provide guidelines and support to teams based on policy and company goals
Manage CRM databases and resources of 1000+ Employees
Support sales team with monthly, weekly, and ad hoc contact lists
Act as a liaison between departments to build channels of communication
Resolve incoming queries on technical and compliance issues via phone, chat, and email
Implemented employee engagement program within department
Developed processes to improve use of resources and track improvements
Design Executive Presentations including summaries and analysis
Extensive use of SQL2008, MySql, Talisma CRM, Tableau, Excel