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Jonathan
Gaffers
Technical Support Engineer
32 years old
Consultant
Available
Contact me
Level 3 IT Engineer with 10+ years of experience in the web hosting and cloud space. Excellent soft-skills and a great communicator with top-tier technical aptitude.
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Experiences
Help Desk Technician
InMotion Hosting, Inc
May 2016 to August 2016
Full-time
Virginia Beach, Virginia
Handle support chats, phone calls, and tickets.
Troubleshoot issues with cPanel, Apache, mySQL, & PHP (LAMP Stack).
Recognized and investigated service abuse issues in accordance with TOS.
Troubleshoot to resolve IMAP, POP, SMTP, FTP, DNS, and HTTP related issues.
