Experience — Jevto Stevanović

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Experiences

Automate tests using industry standard automation tool Selenium
Create, modify, and execute test scripts in automation framework
Identify and prepare input data for integration testing
Ability to expand automation framework as new functionality is added
Perform various types of tests – installation, functional, integration, system, regression and performance
Ability to work in a Agile Development lifecycle (Scrum, Sprints, Retrospectives etc)
Manage defects by recording, reporting, analyzing and tracking defects to resolution
Create and modify test plans.
Coordinate testing with different offices and teams.
Support solutions engineering and technology documentation team by troubleshooting, reviewing client specific scenarios and documentation.
Troubleshoot operating system and networking setup issues excellent debugging skills
Troubleshoot in relation to database or content management system integrations.
Create virtual environments with various operating systems, databases, content management systems.

Evaluate and test new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to establishment guidelines.
Write, revise, and verify quality standards and test procedures for program design and product evaluation to attain the quality of software economically and efficiently.
Review new or modified programs, including documentation, diagram, and flow chart, to determine if the program will perform according to user request and conform to guidelines.
Recommend program improvements or corrections to developers.
Enter instructions computer to test program for validity of results, accuracy, reliability, and conformance to establishment standards.
Identify differences between establishment standards and user applications and suggest modifications to conform standards.
Set up tests at request of the user to locate and correct program operation error following installation of the program.
Monitor program performance after implementation to prevent the reoccurrence of program operating problems and ensure the efficiency of operation.
Write documentation to describe program evaluation, testing, and correction.
Write and maintain automated tests to ensure stability and reliability.
Create and organize testing tasks and processes to cover program performance after implementation.

Writes quality test cases using the convention of ticket writing on JIRA tracking system.
Reports a critical issue and focuses on the quality of the content (description) using JIRA tracking system.
Provides quality feedback to supervisor/mentor.
Participates in the progression of manual QA team with suggestions, ideas, and researches.
Classifies tickets to specific groups or categories of tests.
Reports to senior QA or manager critical issues while the application is in the release process.
Possesses knowledge of all applications that are being tested.
Assists in the creation of test executions.
Assists in writing procedures.
Assists in writing test plans.
Assists in executing integration, migration, interruption testing.
Transfers knowledge to younger colleagues paying attention to the quality of information, clarification of duties and operational methods in manual QA team.

Detailed Description

Also performed the tasks that are part of the requirements for the next position (Senior Manual QA Engineer):
Able to set priorities.
Makes a test plan so the project can be tested with quality.
Creates test execution for specific testing.
Gives notification upon finishing the testing.
Creates and executes security tests.
Identifies security risks (e.g. misuse cases).
Writes test cases for the specification.
Suggests improvement of a specific behavior in specifications.
Indicates when something in the specification may cause problems in the application.
Suggests quality improvement from a user perspective.
Performs migration testing.
Performs interruption testing.
Deploys an application that should be tested on a specific instance.
Follows manual testing trends.
Finds new applications that will help QA in manual testing.
Suggests how to improve manual testing.
Able to estimate the time needed for test execution.
Transfers knowledge to younger colleagues paying attention to the quality of information, clarification of duties, and operational methods in the manual QA team.

Assisted customers in retail stores with online applications for consumer loans and installment payment options (Web credit)
Collaborated with retail partners to promote and facilitate financing solutions directly at the point of sale
Educated clients about available financial products, including credit cards, personal loans, and account packages
Collected and verified customer documentation for credit approval process in compliance with internal policies and regulatory standards
Provided real-time support to clients through digital channels, helping them complete online applications smoothly
Maintained accurate records in the bank’s CRM and loan processing systems
Ensured a high standard of customer service and contributed to increasing partner sales through financing options

Advised customers on a wide selection of consumer electronics, including TVs, smartphones, home appliances, and computer equipment
Demonstrated strong product knowledge to help customers choose the right solutions based on their needs
Managed daily store tasks such as restocking, inventory checks, and maintaining an organized sales floor
Handled product intake and added new stock into the inventory system
Performed daily closing procedures, including sales reconciliation and preparing reports
Operated cash register systems and handled transactions efficiently and accurately
Assisted with warranty claims, product exchanges, and provided basic technical support
Contributed to achieving sales targets and delivering excellent customer service
Additional Training & Certifications
Samsung, Bosch, Whirlpool Product Sales training and seminars

Actively volunteered with the Red Cross, participating in a range of training seminars designed to enhance leadership, communication, and emergency response skills.
Completed comprehensive seminars including Leadership, First Aid, Communication, and Journalism & Leadership, which improved both interpersonal and organizational abilities.
Attended additional specialized seminars such as MHP, PHV, RPPO, PPO, and Difuzija, contributing to a broader understanding of humanitarian principles, crisis management, and volunteer coordination.
Applied learned skills during volunteering activities, supporting community outreach programs, organizing events, and assisting in emergency preparedness initiatives.
Developed teamwork and problem-solving skills through active engagement with diverse volunteer groups and community members.

Jevto Stevanović