Dr Jérôme S. Appavoo

About Me

Executive digital transformation leader with over 20 years of senior experience across technology, finance, compliance, taxation, enterprise systems and artificial intelligence. Chartered Accountant, software engineer and Doctor of Business Administration in Artificial Intelligence, with proven experience designing SaaS platforms, APIs, ERP integrations, automation tools, e-payment systems, AI-driven analytics and compliance technology.

I combine strategic leadership, enterprise architecture, financial governance, regulatory understanding and hands-on digital innovation. My experience spans SAP/Oracle integrations, cloud-based systems, cybersecurity-aware platforms, AML/CFT technology, e-invoicing, fintech, ERP, data aggregation and AI-enabled decision support. I am well positioned to lead national-scale digital transformation programmes requiring governance, resilience, stakeholder coordination and operational accountability.

Resume created on DoYouBuzz

Education

Doctorate of Business Administration (DBA) in Artificial Intelligence with specialization in Strategic Leadership and Change Management

Doctoral Thesis Title:

“Artificial Intelligence as a Catalyst for Socio-economic Reinvention: A Nation-Building Agenda for Mauritius”

Post Graduate degree provided in Paris to acquire the necessary tools to become a dynamic and successful manager through a series of business simulations and case studies.

Post Graduate degree provided by a business school to train operational managers for careers in E-Business .

This curriculum helps develop the skills to define a strategy , manage and control IT major projects , web and mobile .

Post Graduate degree awarded by the Association of Chartered Certified Accountants allowing access to the chartered accountancy profession obtained by equivalence from French qualifications

Post Graduate degree required in accounting leading to the accountancy profession and / or auditor

French International Baccalaureate, specialized in Accounting and Finance. Winner of national French "Bourse d'excellence".

Learn more

Experiences

Lead innovation across fintech, compliance, AI, e-invoicing, ERP, healthcare and education technology
Designed AI-enabled SaaS tools for finance, AML/CFT, automation and decision intelligence
Supervise R&D teams building APIs, BI layers, automation modules and AI-assisted workflows
Drive digital transformation initiatives improving efficiency, reporting and service delivery
Build partnerships with fintech, compliance, ERP and technology providers
Align innovation with governance, ESG, regulatory compliance and business continuity

Oversee architecture and deployment of cloud-based SaaS, ERP, payment and compliance platforms
Lead API, ERP, payment gateway, e-invoicing, identity verification and BI integrations
Design secure and scalable service architectures for regulated digital workflows
Lead cloud and microservice modernisation for scalability, performance and resilience
Supervise AI-driven data aggregation and analytics systems
Manage development teams, vendors and implementation partners

Founded a cloud-based ERP ecosystem with 300+ business modules
Designed API-first integrations with Oracle, SAP, Sage, QuickBooks, Xero, Odoo and Microsoft Dynamics
Led ERP evolution into automation, BI, IoT and AI-assisted workflows
Developed e-invoicing, fiscalisation, reporting and compliance capabilities
Supervised architecture, roadmap, technical teams, deployment and platform improvement

Founded and led a fintech initiative focused on digital payments, cashless transactions, mobile wallet concepts and merchant payment acceptance solutions.
Contributed to the strategic design of payment workflows, merchant onboarding processes, transaction monitoring and digital service delivery models.
Worked on the development of secure, user-friendly payment solutions intended to improve financial inclusion, reduce cash dependency and modernise commercial transactions.
Oversaw business strategy, product direction, stakeholder engagement, regulatory considerations and partnership discussions with financial and technology actors.
Developed practical experience in payment gateway integration, digital transaction flows, API-based services, customer identity, merchant management and platform scalability.
Strengthened understanding of fintech governance, digital trust, compliance requirements and the operational resilience needed for transaction-based platforms.

Led the design and development of technology infrastructure for a call centre and customer engagement platform supporting inbound and outbound communication operations.
Oversaw the implementation of telephony systems, customer databases, user management controls, reporting tools and operational dashboards.
Managed technology architecture, system configuration, user access, data handling, service availability and technical support processes.
Supported the integration of communication workflows with business processes, improving monitoring, productivity and service delivery.
Worked with operational teams to translate business requirements into practical technology solutions for customer service, campaign management and performance tracking.
Developed experience in call centre systems, customer relationship workflows, data capture, reporting, user administration, system resilience and operational support.
Contributed to vendor coordination, technology troubleshooting, process improvement and scalable service delivery.

Interests

Motor sports
Sports

Movies
Exhibitions

Globe Trotter: visited more than 90 countries
Multi cultural explorations

Skills

Implementation of specifications

Advanced
Analysis and planning of needs and resources

Expert
Change management

Expert
Project methodologies

Advanced
UML, Merise and process modelling

Advanced

Digital transformation strategy

Expert
Innovation roadmap development

Expert
Automation of business processes

Expert
AI-enabled service improvement

Expert
Public-sector digital modernisation

Advanced

ERP architecture and implementation

Expert
SAP / Oracle / Sage / QuickBooks integration

Expert
E-invoicing and fiscalisation systems

Expert
Interoperability between platforms

Advanced

Artificial intelligence strategy

Advanced
Predictive analytics and decision support

Advanced
Business intelligence dashboards

Advanced
Data aggregation and reporting

Advanced
Data governance and quality control

Advanced

Secure API and platform design

Advanced
User access control and role management

Advanced
AML/CFT and compliance workflows

Advanced
Digital risk management

Expert
Audit-ready system controls

Expert

Cloud-based SaaS platforms

Advanced
Server and hosting management

Advanced
Backup and recovery planning

Advanced
High-availability service design

Advanced
Incident handling and operational support

Expert

Executive leadership

Expert
Vendor and contract management

Advanced
Team supervision and mentoring

Expert
Stakeholder engagement

Expert
Strategic negotiation

Advanced

English - Native

Expert
French - Native

Expert
German - Beginner

Good

Your browser is outdated!

Executive Digital Transformation Leader AI | Enterprise Architecture | Cybersecurity Governance

Doctorate in Business Administration (D.B.A) - Artificial Intelligence

Swiss International Academy (Switzerland)

Masters of Business Administration (M.B.A) - International Marketing

Paris School of Business (Paris)

Masters of E-Business

Ecole Supérieure de Génie Informatique (Paris)

Chartered Accountant - UK

Association of Chartered Certified Accountants (London)

Chartered Accountant - France

Institut National des Techniques Economiques et Comptables (Paris)

Baccalaureate

Lycée Labourdonnais

Chief Innovation Officer

Chief Technology Officer

Founder, Board Member

Founder, Board Member

Chief Technology Officer (CTO)

Sport

Personal Interests

Travels

Management of Projects

Digital Transformation & Innovation

Enterprise Systems & Integration

AI, Data & Analytics

Cybersecurity & Digital Governance

Cloud, Resilience & Service Continuity

Leadership & Stakeholder Management

Languages