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Jean-Marc
REMILIEN
Security Consultant
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41 years old
Driving License
FRANS (01480) France
Contact me
Professional Status
Employed
Open to opportunities
About Me
Secops mainly focused on maintaining CIA of data in apps.
Resume created on DoYouBuzz
Experiences
Level 1 Network and Security Support Technician
Econocom for Exaprobe
December 2015 to August 2017
Full-time
Villeurbanne
France
Handling client requests (via email and phone) in the areas of Networks, Security, and Unified Communications
Incident Qualification, Diagnosis, and Resolution at Level 1
Handling of Change Requests
Handling of vendor escalations and RMAs (Return Merchandise Authorizations)
Providing advanced managed network services for clients (monitoring, configuration management, and backups)
Participation in the development of internal processes (writing procedures related to Level 1 support activities)
Company Description
Assignment carried out on behalf of Econocom for Exaprobe
