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James Caten

System Administrator

Sysadmin
Powershell
VMWare
Autotask
N-Central
Professional Status
Unemployed
Available
Resume created on DoYouBuzz

Help Desk Analyst

Gemmy Industries
April 2010 to July 2014
Full-time
Coppell
United States - Texas
  • Manage Active Directory, Exchange Server, IIS and MS-SQL Servers
  • Troubleshoot/repair corporate server environment
  • Manage EMC, and VMware servers
  • Manage network connectivity of multiple satellite office locations and remote workers
  • Microsoft and Apple desktop support(Windows 7, OS 10.5-9)
  • Web Applications (Internal Wiki, CRM, Web QR code and short link generator)
  • Replaced Global VPN for US and China locations
  • Manage CISCO switches and AP’s
  • Manage Internal web apps (IIS, Apache)
  • Manage In-House automation system utilizing Bash, Python, and PowerShell
  • Install and manage CentOS VM staging server for developers
  • Implemented percussive maintenance to minimize equipment repair costs