Experienced Team Leader with 8 years of experience in a fast-paced customer service environment and able to prioritize and delegate tasks effectively. Bilingual (Spanish-Reading/Writing). Dedicated to providing excellent customer service and making operational and procedural improvements. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
The Master of Science in Management program focuses on helping you build specialized leadership skills in a particular discipline and is designed to prepare you to pursue managerial and executive positions in a wide range of industries. From the start of the program, courses help you develop leadership knowledge and abilities that you can apply immediately to your work life and to help advance your career. Through relevant instruction and hands-on application, you may acquire skills and understanding in decision making and day-to-day managerial functions. The curriculum encourages you to identify real-life professional challenges by building a resume of case studies and projects, hypothesizing and testing solutions, and measuring results. You will examine current concepts and effective management and organizational strategies that impact today's global marketplace.
