Dynamic, focused, and bottom-line-oriented professional, offering qualifications in all areas of Quality, Health, Safety, and Environmental management encompassing team building & leadership, customer relationship management, risk and crisis management, project management , organization development and quality/performance improvement. Possess keen attention to detail, complemented with good communication skills as well as interpersonal adeptness.
Looking for suitable positions with an exciting and expanding company that would allow me to continue to enhance my skills, develop my customer relations experience and excel professionally.
Develop and implement an integrated management system per ISO and OSHAS standards and ensure management system certification against same standards as well as MASE specifications.
Play a lead role in facilitating, developing, reengineering business processes by working closely with the team and supporting them in their daily activities.
Deliver exceptional customer service, build long-term relationships and Identify improvement areas to ensure the best possible service.
Détails de l'expérience
Manage and Enhance customers relationship and ensure needs are undderstood; inquiries/ complaints are tracked, investigated and handled with sensitivity and in a timely manner.
Drive the QHSE management system: Promote, formulate and implement QHSE policies, program manuals, procedures, Objectives and KPIs.
Work with team members to achieve departmental sales goals, while providing quality customer service
Continuously improves the organization's business processes by applying nominated best practices/ methodologies
Standardise and manage the overall service and operational quality , ensuring adherence to company policies, SOP’s and compliance with regulations at all levels.
Carry out data analysis and report on trends
Lead and support QHSE Root Cause Analysis including overseeing the implementation and effectiveness of corrective and preventive actions
Description de l'entreprise
French Leader in IT provides consulting-engineering, facilities management and managed/cloud services.
