Who am I? I am a devoted Senior Manager with over 15 years of leadership experience across diverse industries. My career includes managing high-impact projects for global leaders such as Google, IBM, Apple, Accenture, and Unilever. I have a proven track record of successfully overseeing B2B/B2C Service Operations, Marketing, E-Commerce, and Android App development. Beyond my core leadership roles, I’ve frequently stepped in to add value as a Project Manager, Product Owner, and leveraging my HR background and multilingual skills, as an interim Talent Acquisition Manager.
My Philosophy and Work-Life Balance The last decade has reinforced my desire to remain close to my family while doing what I do best professionally. My experience during the pandemic proved that a remote or hybrid environment allows me to be at my most productive. It provides the necessary balance to keep my energy focused where it matters most: on delivering excellence in my role and supporting my family.
Beyond the Office I am an Anglia University (Cambridge, U.K.) alumnus and a proud father of 14-year-old twins, Mel and Diogo. When I’m not at my desk, you’ll find me on the rugby pitch. I am an active Touch and Veteran player, a U16 Club Director, and a member of the Board. Whether on the field or in the office, my approach is defined by the core values of rugby: respect, discipline, community and the drive to help every teammate reach their full potential.
Strategic Operational Alignment: Translate high-level organizational goals into actionable tactical strategies; directing cross-functional roadmaps and detailed work plans to ensure global projects are delivered on time, within scope, and aligned with Google’s broader mission.
Executive Stakeholder Management: Serve as a primary liaison for senior management and executives, providing data-driven updates on performance against KPIs and objectives to influence decision-making across diverse business units.
Global Process Optimization & Scalability: Drive continuous improvement initiatives and participate in global policy reviews to standardize tools and procedures across international sites; consistently improving CSAT, Turn Around Time (TAT), and operational productivity.
High-Performance Talent Development: Lead comprehensive resource planning and employee engagement strategies, focusing on succession planning and professional development to build a resilient, high-capability workforce.
Data-Driven Performance Governance: Establish rigorous operational objectives and measurement frameworks; leveraging project analytics to identify bottlenecks, mitigate risks, and implement corrective actions that ensure consistent attainment of business targets.
Company Description
Accenture is an Ireland based multinational professional services company that specialises in information technology (IT) services and consulting. A Fortune Global 500 company, it reported revenues of $50.53 billion in 2021. Accenture's current clients include 91 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500.
