Was hospitable and gave support in the waiting area to the applicants, gave specific indications while they were in the building and helped them scan their fingerprints. Verified that the applicants had a current appointment, verified and confirmed personal information of applicants, confirmed and asked each of them for a phone and email address, made the necessary corrections and requested the documentation necessary for processing visa. Gave information regarding any questions the applicants had about their visa application process. Made several reports that were needed in daily operation with the information of applicants.
