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Fady Hennis

Fady Hennis

Central Reservations Sales Advisor

33 years old
Safaga, Red Sea Egypt
Employed Open to opportunities
I am confident, very ambitious and
motivated sales and customer
professional with 5 years experience
in hospitality with well respected
international brands.
Proven records of delivering %100
continuous results in shop calls and sales targets.
according to the brand standard.Great
team player in motivating the team,
listening to them, helping and training
every month or when needed.
Great comments from the guests in
how dealing with their requests with
special care according to their
needs because of the exceptional service
they receive.
Assure to create work environment
where the needs of our customers
and us are met.
Resume created on DoYouBuzz
  • Responsible for the department day to operations.
  • Distributing daily task to the whole team, make sure it’s done as per the standards.
  • Preparing the Duty roster for whole department.
  • Maintaining the call quality as well as email flow for the day.
  • Preparing morning reports.
  • Monitoring all the Extranets bookings (Booking.com, Hotel Website, Asia Rooms, Expedia, etc.)
  • Planning annual vacation for all the agents.
  • Creating rate codes for all the Travel Agents & Corporate.
  • Assisting the Reservations Manager in annual appraisals.
  • Obtaining guest’s visit visas.