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Melissa DULONG

Melissa DULONG

Sustainable and responsible tourism coordinator (quadrilingual)

42 years old
Paris (75015) France
Unemployed Available
I am a professional willing to join a soustainable tourism organisation, develop my skills and passion for the tourism industry and be part of a responsible organization and part of the change !
Resume created on DoYouBuzz
  • Coordination with Geographic Poles responsibles (Europe, USA, Asia, Latin America and Africa), secretariats, mobility coordinators, and general services of the university in order to assure international students joining the ERASMUS programme, MICEFA, CREPUQ, and other bilateral agreements exchanges.
  • Incoming and outgoing students reception and welcoming : advice and guidance during their mobility period.
  • Setting-up of a communication campaign to increase the number of donors and sponsorships for children's education, nutrition and to finance local development projects.
  • Increasing awareness actions directed towards donors concerning the reality of children living in non-developing countries: organisation of a conference (100 persons), partnerships establishment with other structures.
  • Children’s sponsorships coordination: verification of donations with local partners, establishment of sponsorships, volunteers’ management (40 persons).
  • Organisation of intercultural events and activities.
  • Intercultural awareness campaign : latin american culture promotion (100 persons), conferences, round tables.
  • Budgeting of events.
  • Guest relations and complaints management (5000 persons)
  • Site inspections: proposals for improvement of sales and excursions.
  • Coordination of excursions with tours operators, clients and work team: timing of excursions, quality of the service.
  • Preparation and submission of invoices.
  • Multicultural team work.
  • Organisation of international events: 8th Symposium of the World Heritage Cities OWHC Lima,Cusco- Peru
  • Registration and follow-up of participants to the Symposium (500 persons): professionals and experts of the international touristic industry and mayors of the world heritage cities in order to assure their participation to the Symposium
  • Travel arrangements for participants: transfers and excursions.

M2 Ingénierie des projets de coopération

Université Lille 1

September 2013 to September 2014

Gestion en Tourisme et Hôtellerie

Universidad Ricardo Palma, Lima, Perú

March 2001 to December 2007
  • Knowledge of negative impacts of tourism : environment, populations, and its influence in local cultures.
  • Knowledge of the importance of tourism as an economic activity.
  • Knowlegde of how tourism can contribute in the achievement of the sustainable development goals.
  • How it can contribute to the millennium development goals.
  • Globalization and tourism industry
  • Knowledge of the huge diversity : nature, local communities and dialects in latin america.
  • South and North inequalities
  • Development projets and european funding programs
  • Development economics.
  • Intercultural management
  • Organisation of events, conferences, round tables.
  • Awareness campaigns to increase donations in the humanitarian field.
  • Interculturality awareness campaigns and promotion of culture.
  • Establishment of partnerships.
  • Positivity
  • Adaptability
  • Team working
  • Enthusiastic
  • Coordination of international exchanges
  • Experience working abroad
  • English
    Advanced
  • Spanish
    Expert
  • French
    Advanced
  • Portuguese
    Advanced
  • Pack Office
    Advanced
  • Webweaver
    Good
  • DTP software
    Good