Debra Mascott
Software Applications Trainer
United States (Massachusetts)
Professional Status
Consultant
Available
About Me
I am a training and development professional who blends creative ideas with technical skills.
I have worked in the healthcare industry as a PC instructor training software skills to a wide variety of skill levels and staff including nurses, administrative staff and management.
My twin goals are to improve efficiency and productivity through supported software applications.
I approach training through its full cycle from needs analysis, to design and development to instruction and facilitation and through evaluation. I write my own materials, guidebooks, exercises, and evaluations in order to foster and improve learning skills.
I use a variety of methods of communication from instructor led to eLearning to web documents.
I am pleased to provide future employers my blend of creativity and technical skills to launch new software products as well as implement new software versions.
I have worked in the healthcare industry as a PC instructor training software skills to a wide variety of skill levels and staff including nurses, administrative staff and management.
My twin goals are to improve efficiency and productivity through supported software applications.
I approach training through its full cycle from needs analysis, to design and development to instruction and facilitation and through evaluation. I write my own materials, guidebooks, exercises, and evaluations in order to foster and improve learning skills.
I use a variety of methods of communication from instructor led to eLearning to web documents.
I am pleased to provide future employers my blend of creativity and technical skills to launch new software products as well as implement new software versions.
PC Instructor/Trainer/Web Designer
MetroWest Medical Center
July 1995
to April 2009
- a multi-campus hospital with 5,000 employees.
Information Technology team member specializing in PC applications and web designer/developer of intranet/internet websites.
Training
- Designed, developed, implemented and facilitated PC application training. Built curriculum and documentation based on needs analysis of all levels - beginner to advanced level.
- Managed entire training cycle: needs analysis, design/development, delivery and evaluation (ADDIE).
- Designed and developed online classes utilizing current webinar technology for remote training. Worked across departments to develop position-specific/appropriate courses.
- Created just-in-time classes for customized demand and eLearning modules (HealthStream, Contribute and Survey Monkey to build competency surveys).
-, Generated email blasts of monthly Tips of the Month to improve productivity.
- Designed and developed an MS Access registration database to register and report on training including rosters, summaries, transcripts and graphs and charts to schedule and communicate offerings.
- Trained an average of 600 students per year;
Web Design
- Designed and developed of the intranet webpage for employees
- Proficient skills in writing HTML code and also use of FrontPage along with graphic applications, Paint Shop Pro and ability to modify java script
- Proficient in Content Management System (CMS) for internet hospital webpages
- Managed relationship with web developer contractor
- Managed content, articles, photo galleries, and forms and announcements
- Analyzed web traffic via Google Analytics and created forms to generate reports
- Improved search engine responses with meta tags on website
- Designed, developed, implemented and facilitated PC application training. Built curriculum and documentation based on needs analysis of all levels - beginner to advanced level.
