Passionate person, with strong people skills and solid experience in large corporations.
Constantly able to achieve and exceed sales targets, while maintaining focus on consumer trends and adapting my strategies according to the dynamics of the market.
I am a firm believer in being proactive, having a skillset which helps me combine creativity and structured thinking.
Constantly able to achieve and exceed sales targets, while maintaining focus on consumer trends and adapting my strategies according to the dynamics of the market.
I am a firm believer in being proactive, having a skillset which helps me combine creativity and structured thinking.
Financial Consultant | Specialist Mentor | Allianz Țiriac Asigurari
Allianz Tiriac Asigurari SA- Reteau Specializata
Since August 2024
- Provided tailored financial consulting services to individual and corporate clients, with a focus on long-term insurance, investment, and retirement planning solutions.
- Maintained and developed a client portfolio through needs analysis, strategic recommendations, and regular follow-ups, ensuring high client satisfaction and retention.
- Acted as a Specialist Mentor, supporting the onboarding and development of new consultants through training, coaching, and performance guidance.
- Delivered training sessions and one-on-one mentorship to improve team members’ product knowledge, sales techniques, and customer relationship management.
- Consistently achieved and exceeded sales and performance targets, contributing to team growth and regional success.
Operations Department Coordinator
Volvo Financial Services IFN SA (VFS Romania)
January 2024
to August 2024
- Led and coordinated the daily activities of the Operations team, ensuring smooth execution of financial leasing processes and achievement of performance targets.
- Initiated and managed internal development projects aimed at improving the functionality of the Charisma system, reducing contract processing time and increasing workflow efficiency.
- Collaborated with IT and cross-functional teams to design and implement system enhancements for automated document issuance, contract archiving, and operational tracking.
- Monitored and optimized team performance through regular feedback sessions, KPI analysis, and alignment with department goals.
- Ensured proper documentation and compliance with internal policies and financial regulations throughout all operational processes.
Financial Leasing Implementation Coordinator
Libra Development IFN SA
June 2023
to January 2024
- Prepared and validated credit contracts, overseeing their implementation in the IFN CA system with my team.
- Responsible for generating internal and external reports, processing customer payments, verifying insurance policy compliance, and managing the preparation and secure storage of RNPM documentation.
- Implementation of financial leasing as a new product in the company, following strategic discussions with the management team regarding the project scope, implementation plan, and budget.
- Provided strategic leadership throughout the implementation process, aligning the efforts of Accounting, IT, and my Operations team to achieve project goals within scope and budget.
Contract Administrator
OTP Bank
October 2022
to June 2023
- Communication with salespeople in the branches to receive complete and correct insurance policies, AEGRM/RNPM file and evaluation reports related to the mortgaged goods.
- Checking the documents received according to the procedures and entering/updating the data in the system for each individual credit.
- Management of a certain portfolio of legal entity clients for the registration of requests for reimbursement and discounting of promissory notes, invoices, checks related to signed credit contracts.
- Various reports to be drawn up or checked with the internal banking system requested by the manager for the bank's internal audit.
Payout Officer
BNP Paribas Leasing Solutions
September 2021
to October 2022
- Communication with our sellers, suppliers and customers for loading data in the system (Charisma) for generating the correct lease or credit contract, after we check the approval that we received from the commercial department.
- We issuing the contract and we send email to the client, supplier and our seller specifying the necessary documents that we need for payment and adding the documents that the customer must sign.
- After receiving the all documents and we have all conditions met we register in the system the payment for that file.
- Activating the contracts in the system, insurance policies with our broker, make the AEGRM file and send for registration, sign the documents and send one to the client and suppliers (just for lease contract) and the rest of them prepare and send for archived.
Contract Administrator
Garanti Leasing
April 2021
to September 2021
- Communication with our sellers and sometimes with suppliers for issuing the correct lease contract.
- After issuing the contract in Charisma, an email is sent to the seller specifying the necessary documents for payment and adding the documents that the customer must sign.
- When receiving the signed documents and if we have a request from the seller we register in the system the payment for that file.
- Activating the contracts, insurance policies, make the AEGRM file, sign the documents send one to the client and supplier and the rest of them is archived.
Contract Administrator
Trust Leasing IFN SA
April 2018
to February 2021
- Communication with customers and the suppliers about the insurance offer and all the documents necessary for issuing the contract.
- Customers data loading in the leasing system(Charisma), necessary for generating the contract (lease or credit).
- Sending the contract and all the documents to the customer for signature recoired to finalise the leasing transaction, and after receiving them back in original, sent to the supplier the agreement for the leasing product delivery and issuing the fiscal invoice.
- Activating the contracts and insurance policies in the system and monitoring their progress until the completion.
- Issuing notifications and additional acts for various situations, interest recalculation, closing contracts for different reasons, issuing instolments invoice, and other powers of attornities required by the client.
- Monthly verification of all leasing contracts and broker reports review.
- Monthly verification of cars documents (i.e insurance, periodical technical inspection).
- Monthly checking of all contracts which will end in the next period; contacting the clients and agree the next steps.
- Analysis for clients who wants to pay in advance.
- Monthly leasing cars registration.
Customer Incentives Coordinator
Amway Romania
September 2016
to April 2018
- Coordination and verification and customers incentive programs.
- Ensure pay programs are consistently administer, aligned with organizational goals and with company requirements. Verification of the customers kpi's.
- Involvement in product promotion events on the logistics side with everything that was needed.
- Monitor revenue reports preparation of monthly revenue reports incentive sales data, budgets and target and goal attainment.
Back-Office Administrator
Amway Romania
January 2015
to August 2016
- Playing a key role plays internally, by providing support to the team for administrative duties such as legal, finance, travel, order management, and operations.
Tele-Consultant, Retention
Orange Romania SA
September 2009
to October 2013
Bucharest
Romania
- Leading the retention execution on the assigned portfolio by providing the following activities: direct negotiation, creating custom offerings, closing.
Tele-Assistant, Sales Channel
Orange Romania SA
July 2008
to September 2009
Bucharest
Romania
- Support the sales channel (own stores, franchises, corporate division) by providing specific activities such as: activating new phone numbers, creating and activating users for internal apps, commercial offering updates, portability consultancy, etc.)
Sales Consultant
K Tech Electronics - Ultra Pro Computers
January 2007
to June 2008
- Selling Vodafone SA products and services
- Work closely with customers throughout the sales process
Quality Controller
SC WSC Europe SA
March 2005
to December 2006
Bucharest
Romania
- Following and applying the quality standard procedure on allocated category (mobile phones).
Project Manager - Production, Publishing
"Carol Davila" University, Publisher
September 2003
to February 2005
Bucharest
Romania
- End-2-end project management on books production (DTP, printing, cutting books)
Project Manager - Research
Field Insights
June 2002
to September 2003
Bucharest
Romania
- Managing multiple research projects by providing the following activities: team & project coordination, events management (agenda, participants, venue, follow-up).
Business Law
Principles of sustainable business growth
Primary Accounting
Principles of sustainable business growth
Primary Accounting
-
Financial Leasing Product Knowledge
Advanced
-
Project Management & Coordination
Advanced
-
Financial Systems Implementation (IFN CA system)
Advanced
-
Strategic Planning and Execution
Advanced
-
Sales, communication and negotiation skills
Advanced
-
Time Management and Prioritization
Advanced
-
Attention to Detail and Accuracy
Advanced
-
Reporting & Data Analysis & KPI Tracking
Advanced
-
Payment Processing Systems
Advanced
-
Project Planning and Execution
Advanced
-
Time Management and Multitasking
Advanced
-
Customer Service Orientation
Expert
-
Microsoft Office
Word, Excel, PowerPointAdvanced
-
Oracle
Financial Management applicationsIntermediate
-
Cisco Jaber, Skype for Business
Advanced
-
Linkedin, Facebook
Good
-
Charisma Enterprise
Advanced
-
DocuSign
Advanced
-
Absolut
Good
-
IFN CA
Good
-
English
Good
